Police Personal Behavior and Human Relations: For Police, Deputy, Jail, Corrections, and Security Personnel
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Foreward Acknowledgements Chapter 1:To Control or be Controlled Chapter 2:Attitudes Towards Authority-You! Responsibility Toward Your Profession-and Yourself Authority V. Authoritarian Chapter 3:Rational Assertiveness For Law Officers Why Assertiveness? Discrimination Between Behavios Styles Assertiveness Nonassertiveness Aggressiveness Exercise-Discrimination Between Assertivem Nonassertive, and Aggressive Behaviors Chapter 4:Learning, Thinking, Beliefs Learning Behavior Behavior Goal Setting Rational Thinking Rational V. Irrational Beliefs #1. I Should Be Perfect. #2. You Should Be Perfect. #3. It's Awful! Self-talk Skill-"No Defense" Skill-Stop/Think Skill-Thought-Shift Chapter 5:The Physiology of Thought and Emotion Body Clues Autonomic Nervous System Physical Arousal Steady State Adrenaline and Noradrenaline Need for Stimulation Stress Major Stress V. Minor Stress Control and Use of Stress Burnout Psychosomatic Illness Nutrition Psysical Exercise Exercise-Change of Pace Activities Exercise-Relaxation and Breathing Chapter 6:Emotions Anger Fear Pain You Choose Your Emotions, Thoughts, Behaviors Learning Emotional Control Labeling Emotional Control on Your Job Caring Emotions Skill-"I" Messages Skill-"Don't React" Skill-Do Not Label Exercise-Behavior Rehearsal Exercise-Covert Behavior Rehearsal Chapter 7:Communication Talk Does Not = Communication Verbal Communication Nonverbal Communication Facial Expression Eye Contact Body Posture Gestures Crisis Verbal Communication Withdrawing Criticism-You or You Behavior? Compliments Touching or Brutality? Humor Communication Skill-Listening Communication Skill-Silence Communication Skill-Asking Questions Exercise-Nonverbal Behavior Exercise-Listening/Repearting Chapter 8:Two Sets of Rights Personal Rights Professional Rights Effect of Feelings on Rights Responsibility and Consequences Skill-Owning Your Behavior Chapter 9:Self-Control on Your Job Human Relations with Specific People Superior Officers Fellow Officers Kids Use of Deadly Force High Speed Chase Court Appearance Chapter 10:Self-Control in Your Personal Life Be Kind To Yourself My Contract Wiith Myself Vital Communication Identifying and Building a support system You can feel Good about Youself and about your profession
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