ENGLISH

Making change in complex organizations

Book information

Publisher
ASQ Quality Press
Year
2016
ISBN
9780873899284, 0873899288
Language
english
Format
PDF
Filesize
1 MB (1523057 bytes)
Edition
First edition
Pages
xv, 121 pages : illstration ; 24 cm\143
Time added
2020-07-26 19:24:52

Description

Prologue -- Acknowledgments -- An introduction to organization change -- The importance of the goal -- Leadership : the indispensable ingredient -- Defining the change -- Making change and the role of the consultant -- Making the consulting engagement effective -- The s-curves -- Communication and education planning -- The organization is a living thing -- Change takes time -- The importance of a common language -- It's the processes -- Looking inside -- A continuously improving continuous improvement culture -- One company's experience creating a continuous improvement culture -- Final comments -- Endnotes.

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