ENGLISH

Managing Knock Your Socks Off Service (Knock Your Socks Off Series)

By Ron Zemke , Chip R. Bell

Book information

Publisher
AMACOM
Year
1992
ISBN
0814477844, 9780814477847, 9780585199009
LCC
HF5415.5 .B436 1992
Open Library ID
OL1565851M
Language
english
Format
EPUB
Filesize
758 kB (776423 bytes)
Pages
\0
Time added
2011-08-31 04:54:40

Description

Customers who experience world class "knock your socks off service" can become the most loyal customers. But how do you implement and maintain such a service? This title shows managers how.

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