Managing Human Behavior in Public and Nonprofit Organizations

Description

Managing Human Behavior in Public and Nonprofit Organizations, Fourth Edition, is designed to help students understand, manage, and influence the behavior of others in the workplace. Esteemed authors Robert B. Denhardt, Janet V. Denhardt, and Maria P. Aristigueta take an action-oriented approach by using real-world circumstances within public and nonprofit organizations to illustrate key concepts. Important topics such as stress, decision making, motivation, leadership, communication, teams, and change give students a foundational understanding of the basic issues that affect human behavior. In addition to new cases and examples from the public and nonprofit sectors, the Fourth Edition features new material on leadership and organizational change, cultural diversity and generational diversity, and positive organizational behavior. A must-read for students in public administration and nonprofit management programs! Preface Chapter 1 Organizational Behavior as a Way of Thinking and Acting Chapter 2 Knowing and Managing Yourself Chapter 3 Fostering Creativity and Innovation Chapter 4 Managing Stress Chapter 5 Decision Making Chapter 6 Motivation and Engagement Chapter 7 Leadership in Public Organizations Chapter 8 Power and Organizational Politics Chapter 9 Communicating Effectively With Others Chapter 10 Working in Groups and Teams Chapter 11 Managing Conflict Chapter 12 Organizational Change Chapter 13 Representing the Organization On the Outside Chapter 14 Managing Behavior in the Public Interest References Index About the Authors Copyright