Work psychology : understanding human behaviour in the workplace

Description

Front Cover Half Title Page Title Page Copyright Page Brief Contents Contents Preface About the authors Acknowledgements 1 The discipline of work psychology: An initial orientation Introduction Basic psychology and work psychology Analysing qualitative data The changing world of work Summary Relevant websites Suggested further reading 2 Individual differences Introduction Traditional models of cognitive ability Systems models of intelligence Trait views of personality Socio-cognitive approaches to individual differences Summary Relevant websites Suggested further reading 3 Selection: Analysing jobs, competencies and selection methods Introduction The design and validation process in selection Job analysis data Reliability Validation processes Financial utility Selection methods The impact of selection procedures on applicants Summary Relevant websites Suggested further reading 4 Assessing performance at work Introduction Purposes of performance assessment Defining work performance Measuring work performance Multi-Source Feedback (MSF) Technology and performance assessment Improving performance Incentives The future of performance assessment Summary Relevant websites Suggested further reading 5 Attitudes at work Introduction What is an attitude? Measuring attitudes Attitudes and behaviour Job satisfaction Organisational commitment Employee turnover The psychological contract Summary Relevant websites Suggested further reading 6 Work motivation Introduction Content theories Context theories Integrating content and context theories Process theories Goal striving Integrative process theories Integrative theories Summary Discussion points Relevant websites Suggested further reading 7 Training and development Introduction How training has changed The training cycle Training needs analysis Training design Self-regulated learning Training methods Training evaluation Training and development in practice Summary Relevant websites Suggested further reading 8 Work-related stress and well-being Introduction Work-related stress Models and theories of work-related stress The consequences and costs of work stress Psychological well-being (PWB) Factors linked to employee stress and well-being Interventions to tackle work stress and promote well-being The popularity and effectiveness of interventions Problem-solving approaches to intervention Summary Individual and group discussion questions Relevant websites Suggested further reading 9 Groups, teams and teamwork Introduction Foundations of group behaviour Social norms Roles Understanding group performance Group decision-making Work teams in the wild Defining real teams Types of work team The input-mediator-output model of team effectiveness Inputs Mediators Outputs Future challenges for teamwork Summary Five individual/group discussion points Relevant websites Suggested further reading 10 Leadership Introduction Some important questions about leadership Early leader-focused approaches to leadership Point of integration Contingency theories of leadership Transformational leadership and charisma The limitations and ethics of transformational leadership What attributes of leaders really matter? Gender and leadership Global leadership Summary Outlook: Digital transformation and leadership Suggested exercises Suggested assignments Relevant websites Suggested further reading 11 Careers and career management Introduction Psychologists and careers The context of careers Career forms and the boundaryless career Career management in organisations Career choice Job search Summary Discussion points Relevant websites Suggested further reading 12 Understanding organisational change and culture Introduction The importance of change management Changing organisational culture The planned approach to organisational change The emergent approach to organisational change Organisational change: approaches and choices Summary Class discussion points Relevant websites Suggested further reading 13 The psychology of dispersed work Core features of dispersed work Designing for dispersion Summary Activities/discussion points Relevant website Suggested further reading Glossary References Index Back Cover