Principles of Management by OpenStax (hardcover version, full color)

Description

ABOUT THE BOOK: Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters. Preface 1. About OpenStax 2. About OpenStax Resources 3. About Principles of Management 4. Additional Resources 5. Contributing Authors 6. Reviewers Chapter 1. Managing and Performing Introduction* 1.1. What Do Managers Do?* 1.2. The Roles Managers Play* 1.3. Major Characteristics of the Manager's Job* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 2. Managerial Decision-Making Introduction* 2.1. Overview of Managerial Decision-Making* 2.2. How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems* 2.3. Programmed and Nonprogrammed Decisions* 2.4. Barriers to Effective Decision-Making* 2.5. Improving the Quality of Decision-Making* 2.6. Group Decision-Making* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 3. The History of Management Introduction* 3.1. The Early Origins of Management* 3.2. The Italian Renaissance* 3.3. The Industrial Revolution* 3.4. Taylor-Made Management* 3.5. Administrative and Bureaucratic Management* 3.6. Human Relations Movement* 3.7. Contingency and System Management* Glossary Summary of Learning Outcomes Chapter Review Questions Managerial Decision Exercises Chapter 4. External and Internal Organizational Environments and Corporate Culture Introduction* 4.1. The Organization's External Environment* 4.2. External Environments and Industries* 4.3. Organizational Designs and Structures* 4.4. The Internal Organization and External Environments* 4.5. Corporate Cultures* 4.6. Organizing for Change in the 21st Century* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 5. Ethics, Corporate Responsibility, and Sustainability Introduction* 5.1. Ethics and Business Ethics Defined* 5.2. Dimensions of Ethics: The Individual Level* 5.3. Ethical Principles and Responsible Decision-Making* 5.4. Leadership: Ethics at the Organizational Level* 5.5. Ethics, Corporate Culture, and Compliance* 5.6. Corporate Social Responsibility (CSR)* 5.7. Ethics around the Globe* 5.8. Emerging Trends in Ethics, CSR, and Compliance* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 6. International Management Introduction* 6.1. Importance of International Management* 6.2. Hofstede's Cultural Framework* 6.3. The GLOBE Framework* 6.4. Cultural Stereotyping and Social Institutions* 6.5. Cross-Cultural Assignments* 6.6. Strategies for Expanding Globally* 6.7. The Necessity of Global Markets* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 7. Entrepreneurship Introduction* 7.1. Entrepreneurship* 7.2. Characteristics of Successful Entrepreneurs* 7.3. Small Business* 7.4. Start Your Own Business* 7.5. Managing a Small Business* 7.6. The Large Impact of Small Business* 7.7. The Small Business Administration* 7.8. Trends in Entrepreneurship and Small-Business Ownership* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 8. Strategic Analysis: Understanding a Firm’s Competitive Environment Introduction* 8.1. Gaining Advantages by Understanding the Competitive Environment* 8.2. Using SWOT for Strategic Analysis* 8.3. A Firm's External Macro Environment: PESTEL* 8.4. A Firm's Micro Environment: Porter's Five Forces* 8.5. The Internal Environment* 8.6. Competition, Strategy, and Competitive Advantage* 8.7. Strategic Positioning* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 9. The Strategic Management Process: Achieving and Sustaining Competitive Advantage Introduction* 9.1. Strategic Management* 9.2. Firm Vision and Mission* 9.3. The Role of Strategic Analysis in Formulating a Strategy* 9.4. Strategic Objectives and Levels of Strategy* 9.5. Planning Firm Actions to Implement Strategies* 9.6. Measuring and Evaluating Strategic Performance* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 10. Organizational Structure and Change Introduction* 10.1. Organizational Structures and Design* 10.2. Organizational Change* 10.3. Managing Change* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 11. Human Resource Management Introduction* 11.1. An Introduction to Human Resource Management* 11.2. Human Resource Management and Compliance* 11.3. Performance Management* 11.4. Influencing Employee Performance and Motivation* 11.5. Building an Organization for the Future* 11.6. Talent Development and Succession Planning* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 12. Diversity in Organizations Introduction* 12.1. An Introduction to Workplace Diversity* 12.2. Diversity and the Workforce* 12.3. Diversity and Its Impact on Companies* 12.4. Challenges of Diversity* 12.5. Key Diversity Theories* 12.6. Benefits and Challenges of Workplace Diversity* 12.7. Recommendations for Managing Diversity* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 13. Leadership Introduction* 13.1. The Nature of Leadership* 13.2. The Leadership Process* 13.3. Types of Leaders and Leader Emergence* 13.4. The Trait Approach to Leadership* 13.5. Behavioral Approaches to Leadership* 13.6. Situational (Contingency) Approaches to Leadership* 13.7. Substitutes for and Neutralizers of Leadership* 13.8. Transformational, Visionary, and Charismatic Leadership* 13.9. Leadership Needs in the 21st Century* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 14. Work Motivation for Performance Introduction* 14.1. Motivation: Direction and Intensity* 14.2. Content Theories of Motivation* 14.3. Process Theories of Motivation* 14.4. Recent Research on Motivation Theories* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 15. Managing Teams Introduction* 15.1. Teamwork in the Workplace* 15.2. Team Development Over Time* 15.3. Things to Consider When Managing Teams* 15.4. Opportunities and Challenges to Team Building* 15.5. Team Diversity* 15.6. Multicultural Teams* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 16. Managerial Communication Introduction* 16.1. The Process of Managerial Communication* 16.2. Types of Communications in Organizations* 16.3. Factors Affecting Communications and the Roles of Managers* 16.4. Managerial Communication and Corporate Reputation* 16.5. The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 17. Organizational Planning and Controlling Introduction* 17.1. Is Planning Important* 17.2. The Planning Process* 17.3. Types of Plans* 17.4. Goals or Outcome Statements* 17.5. Formal Organizational Planning in Practice* 17.6. Employees' Responses to Planning* 17.7. Management by Objectives: A Planning and Control Technique* 17.8. The Control- and Involvement-Oriented Approaches to Planning and Controlling* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 18. Management of Technology and Innovation Introduction* 18.1. MTI—Its Importance Now and In the Future* 18.2. Developing Technology and Innovation* 18.3. External Sources of Technology and Innovation* 18.4. Internal Sources of Technology and Innovation* 18.5. Management Entrepreneurship Skills for Technology and Innovation* 18.6. Skills Needed for MTI* 18.7. Managing Now for Future Technology and Innovation* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case References Index