Organizational Sustainability and Risk Management: A Practical Step-by-Step Guide

Description

This new edition is completely revamped and reorganized to reflect the change in standards and regulations and to include all new topics related to organizational sustainability and risk management. The role that the Sustainable Development Goals (SDGs) play within the realm of organizational sustainability is one of many new topics. Organizational Sustainability and Risk Management: A Practical Step-by-Step Guide, Second Edition will continue to remind all stakeholders how organizations work through a measurement transformation that affects everything they do including following the International Organization for Standardization’s (ISO) Guide for Sustainability and climate change. The book is enriched with a discussion on life cycle thinking that has been introduced in the ISO high-level structure. Discussions on a fundamental change in how organizations approach sustainability and how we view organizational sustainability are covered. This book offers a platform for managing all activities, products, and services tailored to the needs of the organization and presents how important environmental, social, and governance (ESG) standards are to determine the potential for increased financial growth of organizations that have implemented organizational sustainability. The book is for professionals and can be used in continuing education sustainability courses as well as company-provided short courses where the new regulations for sustainability and ESG reporting are addressed. Cover Half Title Title Page Copyright Page Table of Contents Preface Authors Chapter 1 The Path to Organizational Sustainability It Started with the Brundtland Report The Earth Summit in 1992 Eco-Efficiency Industry Tries to Define Its Version of Sustainability Corporate Social Responsibility Corporate Sustainability ESG Sustainability Organizational Sustainability Operating Responsibly Embedding Sustainability Essential Questions for Organizational Sustainability References Chapter 2 Organizational Risk Management Understanding Organizational Risk Understanding Uncertainty Risk Management Vocabulary Adopting a Common Risk Language Risk Management Framework Embedding Risk Management Working with Risk and Risk Management Pure Risk and Speculative Risk Financial and Non-Financial Risk Opportunities and Threats Context Risk Risk and Risk Management Vocabulary Essential Questions for Organizational Risk Management References Chapter 3 Decision-Making Decision-Making in Organizations Decision-Making Process Decision-Making Techniques Working with Life Cycle Thinking (LCT) Preparing to Make a Decision[9] Making the Decision[9] Acting after the Decision[9] Monitoring and Reviewing Actions[9] Learning in Decision-Making[9] Sense-Making Knowledge Creation and Management Transition to a Learning Organization Learning in the Organization Essential Questions for Decision-Making References Chapter 4 Organizational Objectives and Leadership Organization’s Mission Statement Organization’s Objectives Goal Setting and Operational Execution Writing or Revising an Organization’s Mission Statement Developing the Objectives Developing Goals and Action Plans Uncertainty Affects the Objectives and Goals Essential Questions for Organizational Objectives and Leadership References Chapter 5 Organization’s Internal and External Context Context of the Organization Internal Context External Context Scanning the Organization’s Operating Environment Scanning the Internal Environment Scanning the External Environment Adapting to a Changing External Context Finding Opportunities and Threats Scanning Methods Effective Questioning Critical Thinking Stability of the External Context Sustainability and Context A Path Forward Essential Questions for Organization’s Internal and External Context References Chapter 6 Engagement with Stakeholders and Social License to Operate Stakeholders Internal Stakeholders External Stakeholders Identification of Stakeholders Stakeholder Engagement Putting Engagement into Practice Social License to Operate Internalizing Stakeholder Interests in an Organization Understanding the Interests of the Stakeholders Determining the Scope of the Sustainability Program Sustainability Framework Concluding Thoughts Essential Questions for Stakeholder Engagement and the Social License to Operate References Chapter 7 Organizational Governance Organizational Governance Governance Principles Developing the Governance System Organization’s Code of Conduct Mandate and Commitment Sustainability Policy Organizational Roles, Responsibilities, and Authorities Organizational Strategy Essential Questions for Governance and Leaders to Create an Efficacious Strategy References Chapter 8 Uncertainty Assessment of Opportunities and Threats Uncertainty Assessment Process Defining the Criteria Establish the Uncertainty Context Stakeholder Engagement Uncertainty Identification Process Uncertainty Analysis Uncertainty Evaluation Uncertainty Response Monitoring and Review of Process Uncertainty Management Plan Essential Questions on Uncertainty Assessment of Opportunities and Threats References Chapter 9 Sustainable Processes and Operations Process Approach Working with Processes Turtle Diagram Process Mapping SIPOC Diagram Value Chain Diagram Managing the Processes Process Approach and Control Resource Management Efficacious Strategy Effective Processes Efficient Operations Essential Questions for Creating Sustainable Processes and Operations Including Circularity References Chapter 10 Organization’s Support Operations Supporting Human Resources Engagement of People Competence of People Internal Value Chain Support Communication Supporting Information Resources Compliance Information Monitoring and Measuring Resources Financial and Risk Management Information Knowledge Management Information Documented Information Information on Physical Assets Working Environment Availability of Natural Resources Essential Questions on Support Processes and People References Chapter 11 Organizational Sustainability Attributes of Organizational Sustainability Ethical Behavior Respect for the Rule of Law Respect for Stakeholder Interests Full Accountability for Opportunities and Threats Engagement with Stakeholders Embedding Sustainability in the Organization’s Governance Including Sustainability in Decision-Making Continual Improvement and Learning Sustained Success of an Organization Practices for Embedding Sustainability in an Organization Importance of Organization’s Context Understanding Organizational Sustainability Embedding Sustainability Engagement, Not Simple Communication Reviewing and Improving Organizational Sustainability Essential Questions for Implementing Organizational Sustainability References Chapter 12 Implementation Is Doing Why Does an Organization Measure? Deciding What to Measure Measurement Methods Characteristics of a Measurement System Strategic Measurement Model Roles of Monitoring and Measurement Essential Questions on Measuring References Chapter 13 Monitoring in Organizations Monitoring Measurement Lag Indicators Lead Indicators Lead Indicators and the Process Performance Frameworks Using a Performance Framework Approach Deployment Assessment and Refinement Measurement Learning and Creativity Improvement Scoring the ADAR Categories Essential Questions on Monitoring in the Organization References Chapter 14 Sustainability Frameworks and ESG Reporting Accountability Organizational Basis for Disclosures Context and Performance Measurement Risk and Performance Measurement Measuring the Lag Indicators Designating the Lead Indicators Leadership Strategic Planning Process Employee Engagement Process External Stakeholder Engagement Process Partnerships and Resources Process Using Effective Processes and Efficient Operations Measuring Performance of the Lead and Lag Indicators Developing a New Model for Organizational Sustainability Essential Questions for Transparency, Accountability, and Reporting References Chapter 15 Organization Self-Assessment and Maturity Evaluation of Performance Internal Auditing Benchmarking Uncertainty Assessment Self-Assessments Creating a Maturity Matrix Using the Maturity Matrix Capability Maturity Model Work Orientation Mode of Assessment Intent Maturity Plots Essential Questions on Sustainability Self-Assessment and Maturity References Chapter 16 Improvement, Innovation, and Learning Continual Improvement Innovation Organizational Learning Essential Questions on Improvement, Innovation, and Learning References Chapter 17 Organizational Resilience Dimensions of Organizational Resilience Organizational Foundations for Resilience Resilience in the Structural Operating Framework Context of the Organization Stakeholders and the Social License to Operate Leadership and Commitment Managing Uncertainty and Organizational Planning Organizational System of Operating Organizational Supporting Operations Resilience in Organizational Performance Management Monitoring and Measurement of Performance Improvement, Innovation, and Learning Essential Questions on Resilient Organizations References Index