Essential Topics of Managing Information Systems

Description

This comprehensive compendium is about managing information systems and focuses on relationships between information, information systems, people and business. The impacts, roles, risks, challenges as well as emerging trends of information systems are an important element of the book. Essential and critical information systems management skills including using information systems for competitive advantages, planning and evaluating information systems, developing and implementing information systems, and managing information systems operation form a critical part of this unique reference text. Current topics like digital platforms, agile organization, DevOPs, blockchain, 5G, data center and quantum computing prove indispensable for readers who want to stay in the forefront of today's complex information systems. Contents Preface 1. Foundation 1.1 Managing Information as a Strategic Resource 1.2 Key Concepts of Information Systems 1.3 Information Systems Competence for Managers 1.4 Critical Issues of Information Systems Management 1.5 Emerging Trends and Future Directions 1.6 Summary References 2. Information Systems for Competitive Advantages 2.1 Competitive Strategies 2.2 Value Chain 2.3 Business Eco-systems and Digital Platforms 2.4 Innovation Strategy 2.5 Agile Organization 2.6 Summary References 3. Information Systems Strategy and Investment 3.1 Information Systems Strategy 3.2 Measuring the Success of Information Systems Initiatives/Investments 3.3 Justifying Information Systems Investments 3.4 Digital Transformation 3.5 Summary References 4. Developing and Implementing Information Systems 4.1 Information Systems Development Processes 4.2 Project Management 4.3 Change Management 4.4 Risk Management 4.5 Information Systems Development Approaches 4.6 Summary References 5. Managing Organization’s Data & Knowledge Resources 5.1 Data, Information and Knowledge 5.2 Database, Data Warehouse and Data Center 5.3 Big Data & Data Analytics 5.4 Blockchain Technology 5.5 Knowledge Management and Knowledge Management Systems 5.6 Summary References 6. Managing Infrastructure for Information Systems 6.1 Hardware and Software Management 6.2 Networks and Telecommunications Management 6.3 The Internet of Things 6.4 5G 6.5 Self-driving Vehicles 6.6 Cloud Computing 6.7 Edge Computing 6.8 Mobile Computing 6.9 Quantum Computing 6.10 Management Challenges 6.11 Summary References 7. Using Information Systems for Enhancing Internal Operation 7.1 Functional and Cross-functional Information Systems 7.2 Enterprise Resource Planning Systems 7.3 Summary References 8. Using Information Systems for Improving External Relations 8.1 Customer Relationship Management Systems 8.2 Supply Chain Management Systems 8.3 Summary References 9. Using Information Systems for Supporting Decision Making 9.1 Enabling the Organization-Decision Making 9.2 Information Systems for Decision Support 9.3 Artificial Intelligence 9.4 Summary References 10. Information Systems Operation Management 10.1 Enterprise Information Systems Operation Management 10.2 IS Governance & IS Service Management 10.3 Information Systems Skills and Talent Management 10.4 Roles of Chief Information Officer 10.5 Roles of Information Systems in Mergers and Acquisitions 10.6 Recovering Information Systems in a Disaster 10.7 Outsourcing 10.8 Global Information Systems Operation Management 10.9 Summary References Index