ENGLISH

From Total Quality Control to Lean Six Sigma: Evolution of the Most Important Management Systems for the Excellence

By Andrea Chiarini (auth.)

Book information

Publisher
Springer-Verlag Mailand
Year
2012
ISBN
978-88-470-2657-5, 978-88-470-2658-2
DOI
10.1007/978-88-470-2658-2
Language
english
Format
PDF
Filesize
500 kB (512355 bytes)
Series
SpringerBriefs in Business
Edition
1
Pages
59\59
Orientation
yes
Scanned
yes
Time added
2013-08-01 04:00:00
Production/Logistics/Supply Chain Management

Description

The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.

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