ENGLISH

Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source)

By Aileen Cater-steel

Book information

Year
2008
ISBN
1605660086, 9781605660080, 9781605660097
LCC
HD30.2 .I5287 2009
Open Library ID
OL22550969M
Language
english
Format
PDF
Filesize
6 MB (5816204 bytes)
Edition
1
Pages
519\520
Time added
2011-06-04 13:46:07

Description

Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness and adoption of IT governance as well as the desire to conform to national governance requirements to ensure that IT is aligned with the objectives of the organization. Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. A must-have resource for academics, students, and practitioners in fields affected by IT in organizations, this work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.

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