SOA Governance: Achieving and Sustaining Business and IT Agility (IBM Press)

Description

Address the #1 Success Factor in SOA Implementations: Effective, Business-Driven Governance   Inadequate governance might be the most widespread root cause of SOA failure. In SOA Governance, a team of IBM’s leading SOA governance experts share hard-won best practices for governing IT in any service-oriented environment.   The authors begin by introducing a comprehensive SOA governance model that has worked in the field. They define what must be governed, identify key stakeholders, and review the relationship of SOA governance to existing governance bodies as well as governance frameworks like COBIT. Next, they walk you through SOA governance assessment and planning, identifying and fixing gaps, setting goals and objectives, and establishing workable roadmaps and governance deliverables. Finally, the authors detail the build-out of the SOA governance model with a case study.   The authors illuminate the unique issues associated with applying IT governance to a services model, including the challenges of compliance auditing when service behavior is inherently unpredictable. They also show why services governance requires a more organizational, business-centric focus than “conventional” IT governance. Coverage includes Understanding the problems SOA governance needs to solveEstablishing and governing service production lines that automate SOA development activitiesIdentifying reusable elements of your existing IT governance model and prioritizing improvements  Establishing SOA authority chains, roles, responsibilities, policies, standards, mechanisms, procedures, and metrics Implementing service versioning and granularity Refining SOA governance frameworks to maintain their vitality as business and IT strategies change Introduction: A Services Approach   Chapter 1: Introduction to Governance    Chapter 2: SOA Governance Assessment and Planning Chapter 3: Building the Service Factory   Chapter 4: Governing the Service Factory     Chapter 5: Implementing the SOA Governance Model    Chapter 6: Managing the Service Lifecycle     Chapter 7: Governance Vitality      Chapter 8: SOA Governance Case Study     Appendix A: Glossary     Appendix B: References     Index   Cover Contents Introduction: A Services Approach Benefits of SOA What Goes Right? What Goes Wrong? Conclusion Chapter 1 Introduction to Governance Defining Governance Corporate Governance Enterprise Governance IT Governance SOA Governance SOA Governance Paradigm IT Governance Reference Sources ITIL—Information Technology Information Library IT Governance Institute' (ITGI) version 4.1 of Control Objectives for Information and Related Technology (COBIT) The SOA Governance and Management Model SOA Vision Governance Processes Processes to be Governed and ESB Services Processes Governance Mechanisms Principles, Policies, Standards, and Procedures Monitors and Metrics Skills Organizational Change Management Infrastructure and Tools Case Study Background Company Background Business Goals Conclusion Chapter 2 SOA Governance Assessment and Planning Setting the Vision What Distinguishes the SOA Winners? Antipatterns: Common SOA Pitfalls SOA Governance Capabilities Plan & Organize Program Management Controls Service Development Lifecycle Service Operations Understanding the Patient's History Understanding the Patient's Symptoms and Diagnosing the Root Causes Program Management Controls Service Development Lifecycle Service Operations Determine the Patient's Ability to Accept the Treatment Needed to Effect a Cure Organization Type Suitability Considerations Determining the Governance Priorities and Near-Term Goals Case Study SOA Planning Assessment Conclusion Chapter 3 Building the Service Factory How to Succeed with SOA A Divide-and-Conquer Approach to Managing Complexity The Case for Creating a Service Factory Populating the Service Factory: Roles and Responsibilities The SOA "Plan & Organize" Domain SOA Plan & Organize Domain Work-Product Definitions The SOA Program Management Controls Domain Program Management Controls Domain Work Product Definitions Case Study Service Transformation Planning Conclusion Chapter 4 Governing the Service Factory Essential Competencies for Succeeding with SOA Effective Requirements Collection Competency in Service Design Competency in Service Development Competency in Service Testing and Deployment Competency in Operational Management and Monitoring of Services Service Development Lifecycle Control Points Business Requirements and Service Identification Control Point Solution Architecture Control Point Service Specification Control Point Service Design Control Point Service Vitality Control Point The Service Development Domain Key Capabilities Needed to Govern Service Development Service Development Domain Work Product Definitions The Service Operations Domain Key SOA Governance Tasks Involved in Operating Services Service Operations Domain Work Product Definitions Case Study Service Development Lifecycle Controls Control Gates for Ideation Conclusion Chapter 5 Implementing the SOA Governance Model A Model for SOA Governance SOA Governance Staffing SOA Governance Implementation Timeline The Plan Phase Activity 1.1: Project Startup Activity 1.2: SOA Business Discovery Activity 1.3: Determine IT Governance Environment Readiness Activity 1.4: Define Scope of SOA Governance and Management Model The Define Phase Activity 2.1: Refine SOA Principles Activity 2.2: Modify the Existing Governance Organizational Model and Create the SOA CoE Activity 2.3 Define or Modify Governance Processes Activity 2.4: Define Processes to Be Governed and Close SOA Governance Capability Gaps Activity 2.5: Define SOA Governance Infrastructure and Tools Activity 2.6: Create SOA Governance Plans Enable Phase Task 3.1: Execute Enable Measure Phase Activity 4.1: Execute Measurement Case Study Service Processes, Organizations, Roles, and Responsibilities Service Ownership and Funding Conclusion Chapter 6 Managing the Service Lifecycle Preparing for the Requirements Capture and Service Identification Control Point Capturing Requirements "Top Down" Capturing Business Requirements "Bottom Up" Service Identification Preparing for the Solution Architecture Control Point Preparing for the Service Specification Control Point Preparing for the Service Design Control Point Preparing for the Service Realization Control Point Preparing for the Service Testing Control Point Preparing for the Service Certification and Deployment Control Point Preparing for the Service Vitality Control Point Service and Process Lifecycles: Overview Regulating Service Granularity Step 1. Are the Candidate Operations Tasks or Services? Step 2. Can the Candidate Operations Be Automated? Step 3. Are the Candidate Operations Really Reusable? Step 4. Are the Scopes of Each Candidate Operation Realistic? Step 5. Does Each Candidate Operation Have Visible Business Value? Notes on Granularity of Data-Related Services Managing Service Versioning Designing Future-Proof Services Communicating with Service Consumers Case Study Service Certification Conclusion Chapter 7 Governance Vitality Goals and Measurements Governance Reporting Feedback for Continuous Improvement Case Study Service Governance Vitality Case Study Conclusion Conclusion Chapter 8 SOA Governance Case Study Introduction: Case Study Background SOA Governance Assessment and Planning SOA Planning Assessment Building the Service Factory Service Transformation Planning Governing the Service Factory Service Development Lifecycle Controls Control Gates for Ideation Implementing the SOA Governance Model Service Processes, Organizations, Roles, and Responsibilities Service Ownership and Funding Managing the Service Lifecycle Service Certification Governance Vitality Service Governance Vitality Conclusion Appendix A: Glossary A B C D E F G I J K M N O P R S T V W Appendix B: References Index A B C D E F G H-I J-K L M N-O P Q-R S T U-V W-X-Y-Z