Communication Pathways

Description

Table of Contents CHAPTER 1: THE BASICS OF COMMUNICATION Why We Communicate Understanding How We Communicate The Competent Communicator CHAPTER 2: COMMUNICATION, CULTURE, AND DIVERSITY Understanding Culture Exploring Cultural Demographics Physical and Cognitive Diversity Communicating in a Culturally Diverse World CHAPTER 3: PERCEPTION AND THE SELF How Perception Works Perception and the Self Understanding Our Many Faces CHAPTER 4: DIALOGIC COMMUNICATION Defining Dialogue What Is Not Dialogue Attitudes Necessary for Dialogue Dialogic Behaviors CHAPTER 5: LANGUAGE Language Characteristics Terms and Structures of Language Guidelines for Using Dialogic Language CHAPTER 6: NONVERBAL COMMUNICATION Principles of Nonverbal Communication Functions of Nonverbal Communication Types of Nonverbal Communication Guidelines for Dialogic Nonverbal Communication CHAPTER 7: LISTENING Listening Myths The Process of Listening Why and How We Listen Nonlistening Guidelines for Dialogic Listening CHAPTER 8: RELATIONSHIP DEVELOPMENT Characteristics of Interpersonal Relationships Theories of Relationship Development Stage Model of Relational Development Dialogic Communication in Developing Relationships CHAPTER 9: RELATIONSHIP MAINTENANCE Relationship Maintenance Behaviors Theories of Relationship Maintenance Dialogic Communication in Ongoing Relationships CHAPTER 10: COMMUNICATION IN INTIMATE RELA.TIONSHIPS Components of Intimate Relationships Romantic Relationships as Intimate Relationships Families as Intimate Relationships Friendships as Intimate Relationships Dialogic Communication in Intimate Relationships CHAPTER 11: MEDIATED RELATIONSHIPS Mediated Communication Mediated Self and Mediated Others Dialogic Communication in Mediated Relationships CHAPTER 12: INTERPERSONAL CONFLICT Defining Conflict How We Talk About Conflict Reasons that Conflict Exists Conflict Management Dialogue and Conflict Resolution CHAPTER 13: NATURE OF FORMAL PRESENTATIONS Topic Selection Audience Analysis and Adaptation Conducting Research Dialogic Public Speaking CHAPTER 14: ORGANIZING YOUR PRESENTATION From Broad Topics to Specific Purposes The Parts of a Speech Outlining References Using Organization to Encourage Dialogue CHAPTER 15: DELIVERY Components and Forms of Delivery Communication Apprehension Strategies to Reduce Communication Apprehension Using Presentation Aids Practice Using Delivery to Encourage Dialogue CHAPTER 16: INFORMATIVE SPEAKING Types of Information We Explain Ways to Organize Informative Speeches Explaining Difficult Concepts Delivering Information Dialogically CHAPTER 17: PERSUASIVE SPEAKING Types of Persuasion Organizing a Persuasive Argument Using Emotion and Logic Logical Fallacies Engaging in Dialogic Persuasion CHAPTER 18: SMALL GROUP COMMUNICATION Defining Small Groups How Groups Develop: The Tuckman Model of Group Development Group Member Roles: Task Roles and Maintenance Roles Group Decision-Making Process The Challenges and Rewards of Group Work Dialogue in Groups CHAPTER 19: LEADERSHIP Leader Selection Process Leadership and Power Leadership Styles and Responsibilities Leadership and Dialogue CHAPTER 20: INTERVIEWING Interview Types and Formats Interview Process Using Dialogue Effectively in an Interview GLOSSARY REFERENCES INDEX