Digital Transformation of the Consulting Industry: Extending the Traditional Delivery Model

Description

This book discusses the opportunities and conditions that digital technology provides to extend, innovate and differentiate the services offered by consulting companies. It introduces suitable artefacts like web-based consulting platforms, consulting applications, semantic technologies and tools for data mining and collaboration. Furthermore it examines concepts to evaluate the virtualization of consulting processes and showcases how solutions can be developed to blend traditional and digital consulting models. Presenting state-of-the-art research and providing a comprehensive overview of the methods and techniques needed for digital transformation in the consulting industry, the book serves as both a guide and a roadmap for innovative consulting companies. Front Matter ....Pages i-xvii Digital Transformation of the Consulting Industry—Introduction and Overview (Volker Nissen)....Pages 1-58 Front Matter ....Pages 59-59 Virtualization of Consulting Services: State of Research on Digital Transformation in Consulting and Future Research Demand (Henry Seifert, Volker Nissen)....Pages 61-73 Does Digitization Matter? Reflections on a Possible Transformation of the Consulting Business (Thomas Deelmann)....Pages 75-99 Opportunities and Risks of Digital Business Model Innovation for Behemoths in Consulting (Matthew Flynn, Marek Kowalkiewicz)....Pages 101-116 Scalability in Consulting: Insights into the Scaling Capabilities of Business Models by Digital Technologies in Consulting Industry (Dirk Werth, Tobias Greff)....Pages 117-135 Chances, Risks and Quality Criteria of Virtual Consulting (Volker Nissen, Henry Seifert, Marco Blumenstein)....Pages 137-151 Digital Transformation in Business Consulting—Status Quo in Germany (Volker Nissen, Henry Seifert)....Pages 153-190 Evaluating the Virtualization Potential of Consulting Services (Volker Nissen, Henry Seifert)....Pages 191-205 A Process Model for the Virtualization of Consulting Services (Volker Nissen, Henry Seifert, Mats-Niklas Ackert)....Pages 207-241 A Method to Support the Selection of Technologies for the Virtualization of Consulting Services (Volker Nissen, Henry Seifert, Marco Blumenstein)....Pages 243-274 Front Matter ....Pages 275-275 Improving Business Development Through Crowdsourcing Supported Consulting—A Methodical Approach (Oliver Christ, Michael Czarniecki, Lukas Andreas Scherer)....Pages 277-298 Crowd Workplace—A Case Study on the Digital Transformation Within IT- and Management-Consulting (Henry Seifert, Volker Nissen)....Pages 299-321 A Reasoning Based Knowledge Model for Business Process Analysis (Anne Füßl, Franz Felix Füßl, Volker Nissen, Detlef Streitferdt)....Pages 323-349 ProMAT—A Project Management Assessment Tool for Virtual Consulting (Volker Nissen, Jochen Kuhl, Hendrik Kräft, Henry Seifert, Jakob Reiter, Jim Eidmann)....Pages 351-369 Consulting Self-services—A Multi-project Management Application (Friedrich Augenstein)....Pages 371-388 The Best of Two Worlds—Digitization of Matchmaking Between Consulting Firms and Independent Consultants (Christoph Hardt)....Pages 389-399 Experiences with the Digitization of the Interaction Room Method for IT Strategy Development and Software Project Scoping (Erik Hebisch, Simon Grapenthin, Matthias Book, Markus Kleffmann, Volker Gruhn)....Pages 401-414 An Innovative Social Media Recruiting Framework for Human Resource Consulting (Ricardo Buettner, Ingo J. Timm)....Pages 415-425 The Digitalization of Consulting and Auto-Assignment of Experts in the MedTech and Life Sciences Industries (Thorsten Knape, Moritz Fröhlich, Peter Hufnagl)....Pages 427-442