IT Management
Book information
Description
This book focuses on the art of managing IT. A simple and robust framework is proposed to describe and to structure the essential elements of IT management. The authors pay particular attention to didactic aspects in order to facilitate the retention of models presented as well as to promote reflection on the subjects introduced. Thanks to a concentrate of good practices, each company will rapidly be in a position to build their proper IT ecosystem. Front Matter ....Pages i-x Introduction (Lionel Pilorget, Thomas Schell)....Pages 1-15 IT Processes (Lionel Pilorget, Thomas Schell)....Pages 17-52 IT Strategy (Lionel Pilorget, Thomas Schell)....Pages 53-72 IT Services (Lionel Pilorget, Thomas Schell)....Pages 73-95 IT Portfolio and Project Management (Lionel Pilorget, Thomas Schell)....Pages 97-146 IT Reporting (Lionel Pilorget, Thomas Schell)....Pages 147-164 IT Governance (Lionel Pilorget, Thomas Schell)....Pages 165-183 Conclusion (Lionel Pilorget, Thomas Schell)....Pages 185-190 Back Matter ....Pages 191-194
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