A Practical Guide to CRM: Building More Profitable Customer Relationships

By Janice Reynolds (Author)

Book information

Publisher
CRC Press
Year
2002
ISBN
9781578201020, 9781482280784, 9781138412446, 9780080514420, 9780429081316
DOI
10.1201/9781482280784
Format
PDF
Filesize
14 MB (14825048 bytes)
Edition
1
Pages
\303
Time added
2020-10-06 04:24:42
Computer Science;Information & Communication Techn

Description

In today`s global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. To thrive in today`s customer-driven economy a company need

Similar books