Design, Operation and Evaluation of Mobile Communications: 4th International Conference, MOBILE 2023 Held as Part of the 25th HCI International Conference, HCII 2023 Copenhagen, Denmark, July 23–28, 2023 Proceedings

Description

This book constitutes the refereed proceedings of the 4th International Conference on Design, Operation and Evaluation of Mobile Communications, MOBILE 2023, held as part of the 25th International Conference, HCI International 2023, which was held in Copenhagen, Denmark, during July 23-28, 2022. The total of 1578 papers and 396 posters included in the HCII 2022 proceedings was carefully reviewed and selected from 7472 submissions. The MOBILE 2023 proceedings were organized in the following topical sections: Mobile User Experience and Interaction Design; Design and Evaluation of Voice User Interfaces and Conversational AI; and Mobile Information Systems in Education, Healthcare, eCommerce and Beyond. Foreword HCI International 2023 Thematic Areas and Affiliated Conferences List of Conference Proceedings Volumes Appearing Before the Conference Preface 4th International Conference on Design, Operation and Evaluation of Mobile Communications (MOBILE 2023) HCI International 2024 Conference Contents Mobile User Experience and Interaction Design Users' Sophisticated Information Search Behaviour 1 Introduction 2 Background and Related Work 2.1 Information Search and Decision-Making Process 2.2 Information Processing and Decision Theory 2.3 Adaptation in Search 2.4 Learning from Search 3 Research Objective 4 Method 4.1 Participants 4.2 Procedure 4.3 Measures 5 Results 5.1 Users' Scrolling Search Behaviour 5.2 Prior Knowledge 5.3 App Ratings 5.4 Applicability of the Discussed Theories 6 Discussion 7 Limitations 8 Future Work 9 Conclusion References A Model-Based Approach for Expansion of Androids Status-Bar-Notification 1 Introduction 2 Legal Obligations 3 Proposed Approach 4 Experimental Evaluation 4.1 Data Collection 4.2 Patterns of Additional Semantic Data 4.3 Evaluation 5 Conclusions References Research on Usability Design of Leisure Agriculture APP Interface Based on Kano-QFD 1 Introduction 2 Kano-QFD Design Method Explanation and Research Process 3 Demand Acquisition Based on Kano Leisure Agriculture APP 3.1 Acquisition of User Needs 3.2 Kano Research 3.3 Calculation of the Importance of User Needs 4 Analysis of APP Functional Requirements Based on QFD 4.1 Mapping and Analysis of Functional Requirements 4.2 Correlation Matrix of User Needs and Functional Characteristics 4.3 Functional Requirements Weight Calculation 5 Leisure Agriculture APP Design Practice 5.1 Information Architecture Design 5.2 Interface Visual Design 5.3 Design Evaluation 6 Conclusion References Research on the Communication Mode of Mobile Applications Under the Human-Computer Interaction Mode 1 Introduction 1.1 Modes and Types of Human-Computer Interaction in Mobile Applications 1.2 The Importance of Research on Human-Computer Interaction Models in Mobile Applications 1.3 Current Research on Human-Computer Interaction Models in Mobile Applications 2 Research Content 2.1 Content and Communication Mode of Human-Computer Interaction Mode in Mobile Application 2.2 Communication Methods in the Human-Computer Interaction Mode of Mobile Applications 2.3 Characteristics of Human-Computer Interaction Modes in Mobile Applications 2.4 Influence of Human-Computer Interaction Mode in Mobile Application 3 Research Methods 3.1 Factors Affecting the Communication Effect of Mobile Application Human-Computer Interaction Mode 3.2 Ways to Improve the Communication Efficiency of Mobile Application Human-Computer Interaction Mode 3.3 Methods to Improve the Communication Effect of Mobile Application Human-Computer Interaction Mode 3.4 Communication Strategy of Mobile Application Human-Computer Interaction Mode 3.5 Optimization of Communication Strategy of Mobile Application Human-Computer Interaction Mode 3.6 Optimization of User Interaction Experience in Mobile Application Human-Computer Interaction Mode 3.7 New Technologies Improve the Experience of Communication in Mobile Applications in the Human-Computer Interaction Mode 3.8 New Technology Emerges to Realize New Interaction Mode 4 Conclusion References LoomoRescue: An Affordable Rescue Robot for Evacuation Situations 1 Introduction 2 Related Work 2.1 Search-and-Rescue Robots 2.2 Human Activity Recognition 3 LoomoRescue 3.1 Concept 3.2 Requirements 3.3 Design Decisions 3.4 Implementation 4 Evaluation 4.1 Feature Extension 1: Localisation 4.2 Feature Extension 2: Human Activity Recognition 5 Discussion 6 Conclusion and Future Work References Developing Interface Designs with Personality Types: Self-management Application – Luvlife 1 Introduction 2 Literature Review 2.1 Mobile Application 2.2 Human-Computer Interaction (HCI) 2.3 User Interface Design (UI) 2.4 The Myers-Briggs Type Indicator (MBTI) 3 Problem Statement 4 Analysis and Synthesis 5 System Design 5.1 Use Case Diagram 5.2 Application Design 6 Evaluation 7 Conclusion and Future Work 7.1 Conclusion 7.2 Future Work References Auto-Tagging User Traits in the Context of Smartphones 1 Introduction 2 Related Work 3 Methodology 3.1 Personality Test Module 3.2 Data Collection Module 3.3 Dataset 3.4 Personality Prediction Module 4 Results and Discussion 4.1 Exploratory Data Analysis 4.2 Feature Selection 4.3 Modelling Accuracies 4.4 User Interface 5 Conclusion 6 Future Work References A Study on the Usability of Handwriting Assistant for Smartphone's Lock Screen 1 Introduction 2 Related Works 3 Lock Screen with Handwriting Assistant 4 Experimental Study 4.1 Tasks 4.2 Survey 5 Evaluation and Results 5.1 Efficiency 5.2 Strengths and Weaknesses 5.3 Expectations 5.4 Preference Factors and Conditions 5.5 Comparison with a Voice Assistant 5.6 Other Findings 6 Users Feedback and Discussion 7 Limitations 8 Conclusion and Future Work References Design and Evaluation of Voice User Interfaces and Conversational AI Exploring the Mobile Usability of Argumentative Dialogue Systems for Opinion Building 1 Introduction 2 Related Work 2.1 Argumentative/Mobile Dialogue Systems 2.2 Opinion Modelling Based on User Preferences 2.3 Methods to Determine User Interest 3 System Framework and Architecture 3.1 Dialogue Framework and Model 3.2 Opinion Preference Model 3.3 Interface and NLU Framework 4 User Study Setting 5 Results and Discussion 6 Conclusion and Future Work References ``What Can I Study at OVGU?'' – An Analysis of the Applicability of Conversational Voice Assistants in Student Advisory Service 1 Introduction 1.1 Perspective of the Applicants 1.2 Perspective of the Advisors 2 Goals for the Design 3 Design of Dialogue 3.1 Welcome and FAQ-State 3.2 ClusterQuiz 3.3 CourseQuiz 4 Implementation 4.1 Adaptability 4.2 System Output 5 First Results 6 Conclusion References User Perspective on Anonymity in Voice Assistants 1 Introduction 2 Methods 2.1 Recruitment 2.2 Survey and Evaluation Methods 2.3 Survey Content 3 Initial Results Regarding the Participant Sample 4 Discussion References Design and Evaluation of Voice User Interfaces: What Should One Consider? 1 Introduction 2 Background 2.1 VUI Definition 2.2 Human-Centered Design Process 3 Related Work 4 What Do We Know About Current VUI Users? 5 Current Challenges: Why Do We Not Have More VUI Users? 5.1 Context Sensitivity 5.2 User Needs 5.3 Biases 5.4 GUI vs. VUI 5.5 Technical Challenges 6 How Should VUIs be Designed? 6.1 VUI Design Process 6.2 Specifying the Context of Use and Requirements for VUIs 6.3 Producing the Design Solution 6.4 VUI Evaluation 7 Conclusion and Future Work References Co-Designing a Conversational Agent in Health and Social Care – Perspectives of Professional Care Staff and Older Adults 1 Introduction 2 Background 3 Methodology 4 Results 5 Discussion and Conclusion References Uncertain yet Rational - Uncertainty as an Evaluation Measure of Rational Privacy Decision-Making in Conversational AI 1 Introduction 2 Uncertainty as an Evaluation Measure 3 Experimental Design 3.1 CAI System, Scenarios and Experimental Conditions 3.2 Survey Design 3.3 Ethical Considerations 4 Results 4.1 Evaluation of the Adapted Privacy Uncertainty Scale 4.2 Evaluation of the PANAS-X Fear Scale 5 Alternative Measures 5.1 Alternative Measures of Uncertainty 5.2 Additional Considerations to Measuring Rational Decision-Making 6 Conclusion References Voice Assistants for Therapeutic Support – A Literature Review 1 Introduction 2 Methods 3 Results 3.1 Publication Statistics 3.2 Therapeutic Application Domain and Justification for VA-Usage 3.3 Utilized Voice Assistant Technology 3.4 VA Evaluation Details 3.5 Measured Effects 3.6 Mentioned Limitations 4 Discussion References Mobile Information Systems in Education, Healthcare, eCommerce and Beyond A Case Study of E-commerce Brand Evolution Based on OEM-ODM-OBM Path 1 Introduction 2 Conceptual Definition and the Development of Assumptions 2.1 The Importance of the Internet Brand 2.2 OEM-ODM-OBM Enterprise Have Elements 2.3 Characteristics of Brand Evolution at Different Stages 3 Research Methods and Data Processing 3.1 Grounded Theory and Analysis Principle 3.2 Sample Selection 3.3 Data Collection and Collation 4 Category Extraction and Model Construction 4.1 Open Coding 4.2 Spindle Coding 4.3 Selective Coding 4.4 Product Strategy 4.5 Competition Strategy 4.6 Market Strategy 4.7 Brand Strategy 4.8 Customer Service 5 Conclusion References. Smartphones and Higher Education: Mapping the Field 1 Introduction 2 Research Methods and Tools 3 Analysis and Results 4 Discussion and Implications References The Influence of Physician Self-descriptive Information on Patients’ Decision-Making in Online Consultation Platform 1 Introduction 2 Literature Review and Theoretical Model 2.1 Signaling Theory and Patients’ Choice in Online Consultation Platform 2.2 Physician’s Descriptive Information and Patients’ Choice 2.3 Physician’s Expertise Information and Patients’ Choice 3 Materials and Methods 3.1 Research Setting and Data 3.2 Measurement of Variables 3.3 Econometric Methods 3.4 Regression Results 3.5 Robustness Check 4 Discussion 4.1 Main Results 4.2 Theoretical Implications 4.3 Practical Implications 5 Conclusion References Impacts of Social Media Usage in Facilitating Social Commerce: The Roles of Social Support and Cultural Identity Change 1 Introduction 2 Conceptual Framework and Hypothesis Development 2.1 Social Media Usage and Cultural Identity Change 2.2 Cultural Identity Change and Engagement in Social Commerce 2.3 Moderating Role of Social Support 3 Research Methodology 3.1 Sample and Procedure 3.2 Measures 4 Analysis and Results 5 Discussion 6 Limitations References Designing an Interactive Mobile Assessment Tool to Quantify Impact of the Environment on Wellbeing 1 Introduction 2 Background/Literature Review 3 System Design: Urban Wellbeing 3.1 Real-Time Wellbeing Assessment 3.2 Environmental Image Capture 3.3 Environment Air Quality and Noise 4 Results 5 Conclusion and Future Work References Perception of Co-supervisors in Doctoral Education Towards Mobile Information Systems for Higher Education in Malaysia 1 Introduction 2 Literature Review 2.1 Mobile Information Systems 2.2 Issues and Challenges in Doctoral Co-supervision 3 Methodology 4 Results and Discussions 4.1 Demographic 4.2 Interview Results 5 Discussion and Implications 6 Conclusion References Research on the Influencing Factors and Mechanism of Sharing Accommodation Hosts’ Resilience in the Post-epidemic Era 1 Introduction 2 Theoretical Background 2.1 Research on Sharing Accommodation Hosts 2.2 Individual Resilience 2.3 Coping Theory 3 Methodology 3.1 Research Design 3.2 Data Collection 4 Date Analysis 4.1 Open Coding 4.2 Axial Coding 4.3 Selective Coding 4.4 Theoretical Saturation Test 5 Findings 5.1 Appraisal 5.2 Coping 5.3 Resilience 5.4 Platform governance 5.5 The Formation Mechanism of Hosts’ Resilience 6 Discussion and Conclusion 6.1 Main Conclusion 6.2 Theoretical Implications 6.3 Management Implications 6.4 Limitations and Opportunities References The Relationship Between Enterprise Tax Credit and Business Credit Financing in the Mobile Commerce Environment 1 Introduction 2 Theoretical Analysis and Research Assumptions 2.1 Tax Credit and Enterprise Credit 2.2 Tax Credit and Business Credit Financing 3 Data and Methodology 3.1 Data 3.2 Methodology 4 Empirical Tests and Results 4.1 Descriptive Statistics 4.2 Multiple Regression Analysis 5 Robust Test 5.1 Changing the Metric of the Explained Variable 5.2 Delete the Sample for 2020 and Later Years 6 Heterogeneity Analysis 7 Conclusion References Author Index