ENGLISH

Heinz Holling, Utility Analysis of Assessment Centers using objective profit data

Book information

Language
english
Format
PDF
Filesize
183 kB (187569 bytes)
Pages
\26
Topic
Business Management
Library
twirpx
Time added
2017-08-07 07:01:42
Менеджмент;Управление персоналом

Description

Utility Analysis of Assessment Centers using objective profit data Heinz Holling Westfälische Wilhelms-Universität Münster Wolfram Reiners Andersen Consulting, South Africa 1994 26 с. статья Abstract In this study we analyze the utility of an assessment center for selecting sales representatives of an German insurance company. Unlike most other utility studies an objective indicator of job performance yearly sales figures is used. The sales figures allow a simple and valid computation of the standard deviation of performance, the Achilles’ heel of utility analysis. Our results which are mainly based upon the Brodgen- Cronbach-Gleser model show that the assessment center leads to a very high utility measured in German marks. Thus, this study confirms the results of many previous studies using mostly subjective indicators of job performance: Well designed human resource programs produce considerable benefits.

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