ENGLISH

The Administrative Professional: Technology & Procedures, 14th Edition

By Ph.D. , Patsy J. Fulton-Calkins , Diane S. Rankin , Kellie A. Shumack

Book information

Publisher
Cengage Learning
Year
2010
ISBN
0538731044, 9780538731041
LCC
HF5547.5 .F83 2011
Google Books ID
6rYEZH45rgUC
Open Library ID
OL24804447M
Language
english
Format
PDF
Filesize
21 MB (21964687 bytes)
Edition
14th
Pages
370\370
Orientation
yes
Scanned
no
Time added
2012-03-09 12:00:00

Description

Administrative Procedures is a capstone course for students majoring in Office Technology. It integrates the software applications skills they have learned previously, business communication skills, critical thinking, and concepts and activities that address the workplace environment, customer service, mail, travel, meetings, and events, records management; Students take this course because they'll be entering the workforce as administrative professionals and need to learn about office procedures, communication styles, financial factors and methods, meeting preparation, and office technology among other topics.

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