MANAGEMENT BY MISSIONS : connecting people to strategy through purpose.
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Preface Acknowledgments Note on the Updated and Expanded Edition Terminology Review Contents List of Figures List of Tables Part I: Myths and Realities of Business Administration 1: Is There a Link Between Corporate Purpose and Performance? Unity: The Bottom Line of Corporate Culture Unity and Survival Unity and Profit Verification of the Model Corporate Culture Dynamics of Cultural Development Shared Priorities 2: Different Ways of Viewing an Organization Mechanical Perspective Organic Perspective Cultural Perspective The Integrated Organizational Model 3: The Limits of Management by Objectives The Problems with Management by Objectives Low-Octane Cultures Beyond Management by Objectives Part II: In Search of Corporate Culture 4: What Are Companies For? Profit: Means or End? The Danger of Simplification Balance and Complementarity Organizational Purpose Purpose and Sense of Purpose Coherence Authenticity Integrity Personal Purpose 5: Missions: For Whom Does the Company Exist? Purpose and Missions Characteristics of Missions: Content, Credibility and Urgency Content Credibility Urgency The Stakeholder Model Customers Shareholders Employees 6: The Values of a Balanced Culture The Origin of Values Corporate Values and Real Values of an Organization Characteristics of Corporate Values Values and Motivation Balanced Values Evolution and Change in Values Part III: Toward a New Management Method 7: Deploying Purpose Shared Missions Criteria for Defining Shared Missions Shared Missions in the Organization Shared Missions in a Corporate Group The Interdependency Matrix 8: Tools for Managing Purpose New Management Practices? Strategic Planning: A Question of Congruence Deployment of Objectives Missions Scorecard Competency Development Performance Appraisal Management Systems and Leadership 9: Missions-Driven Leadership Types of Leadership Transactional Leadership Transformative Leadership Transcendental Leadership Purpose and Leadership Dimensions of Missions-Driven Leadership Commitment Cooperation Change Battling the Ego Afterword Index
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