Professional Coaching Competencies: The Complete Guide

Description

Title Page Copyright Dedication Contents Foreword by Jeffrey E. Auerbach, Ph.D Introducing the Authors Definition of Coaching The Development of the International Coach Federation Coaching Competencies Introducing the Coaching Competency Behavioral Markers How to Use the Book Acknowledgement of the Book Support Team Introduction Part One: Setting The Foundation Chapter 1: Meeting Ethical Guidelines and Professional Standards Background on Ethical Guidelines and Professional Standards Confidentiality The Coaching Agreement and Confidentiality Referrals Appropriate Topics for Coaching Differences between Coaching and Consulting Ethics Case Study Questions For Further Reading Chapter 2: Creating the Coaching Agreement Background on Creating the Coaching Agreement Establishing an Agreement at the Beginning of the Coaching Process Establishing an Agreement at the Beginning of Each Session Measuring Session Accomplishments Markers of Proficiency in Creating the Coaching Agreement Specific Considerations in Creating the Coaching Agreement For Further Reading Part Two: Co-Creating The Relationship Chapter 3: Creating Trust and Intimacy Background on Trust and Intimacy Four Key Elements of Trust Two Sides of Trust Trust Domains The “Good Coach” Image Markers of Proficiency in Creating Trust and Intimacy in a Coaching Session The Complication of “Mandatory Coaching” For Further Reading Chapter 4: Coaching Presence Background on Coaching Presence Unpacking the Definition of Coaching Presence Breathing Exercise Creating Coaching Presence in the Coaching Process Coaching Presence and Mindfulness Coaching Presence and Intuition Markers of Proficiency in Coaching Presence Further Notes on Presence Presence Exercises Internal Distractions The Need to be Liked Confidence and Performance Organizational Issues “Virtual” Conversations For Further Reading Part Three: Communicating Effectively Chapter 5: Active Listening Background on Active Listening Hearing and Listening Markers of Proficiency in Active Listening For Further Reading Chapter 6: Powerful Questioning Background on Powerful Questioning Characteristics of Powerful Questioning The Difference between the What and the Who How to Question Powerfully Judging Questions and Learning Questions Markers of Proficiency in Powerful Questioning For Further Reading Chapter 7: Direct Communication Background on Direct Communication The Use of Language Metaphors and Analogies Markers of Proficiency in Direct Communication For Further Reading Part Four: Facilitating Learning and Results Chapter 8: Creating Awareness Background on Creating Awareness Examples of Creating Awareness Creating Awareness in the Coaching Process Markers of Proficiency in Creating Awareness For Further Reading Chapter 9: Designing Actions / Planning and Goal Setting / Managing Progress and Accountability Background on Designing Actions, Goal Setting, and Managing Progress and Accountability Markers of Proficiency in Designing Actions, Planning and Goal Setting, and Managing Progress and Accountability For Further Reading Appendix 1: The ICF Professional Certified Coach Markers Appendix 2: Code of Ethics of the International Coach Federation Part One: Definitions Part Two: The ICF Standards of Ethical Conduct Part Three: The ICF Pledge of Ethics Appendix 3: Coaching Session Transcripts Case One Coaching Session Transcript Case One Coaching Competency Behavioral Markers with Evidence Case Two Coaching Session Transcript Case Two Coaching Competency Behavioral Markers with Evidence Acknowledgments About the Authors About the Executive Editor