The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions 2016 · ENGLISH · EPUB View details →
Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers 2017 · ENGLISH · EPUB View details →
Evergreen : cultivate the enduring customer loyalty that keeps your business thriving 2015 · ENGLISH · EPUB View details →
