ENGLISH

Quality: A Critical Introduction

By John Beckford

Book information

Year
1998
ISBN
9780415181631, 0415181631, 041518164X, 9780415181648, 9780203159729
LCC
HD62.15 .B433 1998
Open Library ID
OL702883M
Language
english
Format
PDF
Filesize
63 MB (66562389 bytes)
Pages
384\376
Scanned
yes
Time added
2011-06-04 13:46:07

Description

This introductory text uses both traditional and contemporary approaches to provide a comprehensive and detailed introduction to the theory and practice of quality, in the context of 20th century management thinking in the service and manufacturing industries.

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