ENGLISH

Workflow Management Systems for Process Organisations

By Thomas Schäl (auth.)

Book information

Publisher
Springer Berlin Heidelberg
Year
1996
ISBN
354061401X, 9783540614012
DOI
10.1007/978-3-662-21574-6
LCC
T58.6 .S32 1996
Open Library ID
OL981151M
Language
english
Format
DJVU
Filesize
2 MB (2393062 bytes)
Series
Lecture Notes in Computer Science 1096
Pages
204\204
Topic
Business Management
Library
Kolxo3
DPI
300
Time added
2011-01-06 10:13:16
User Interfaces and Human Computer Interaction; So

Description

The recent rapid changes in the business environment challenge computer science to develop novel interrelated information and communication technologies and to bring them in accordance with the social needs of cooperating user groups as well as with management requirements of private and public organisations. This book takes the modern customer-driven and groupwork-oriented perspective on business process organisation and reengineering: extending the language-action perspective from the CSCW field, its customer-oriented view of workflows enables new ways of business process analysis and design. This leads to powerful new combinations of information and cooperation technologies.

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