ENGLISH

Implementation of total quality management : a comprehensive training program

By Rogers , Rolf E

Book information

Publisher
Routledge
Year
2013
ISBN
9780789002099, 0789002094, 9781315863689, 1315863685, 9781317952428, 1317952421, 9781317952435, 131795243X, 9781317952442, 1317952448, 9781560249962, 156024996X
Language
english
Format
PDF
Filesize
1 MB (1429062 bytes)
Pages
117\130
Time added
2020-02-15 03:28:47
Total quality management.;Total quality management

Description

Content: Ch. 1. TQM in America : a review -- ch. 2. Deming's 14 points for TQM implementation -- ch. 3. TQM : basic concepts -- ch. 4. Planned organizational change -- ch. 5. A management structure for TQM -- ch. 6. TQM education and training -- ch. 7. Organization assessment -- ch. 8. TQM implementation guidelines -- ch. 9. A total quality management process improvement model.

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