Managing Difficult People: a Survival Guide for Handling Any Employee
Book information
Description
Cover; Book Title; Copyright; Dedication; Acknowledgments; Contents; Introduction; Part 1: Negative Behavior in the Workplace; Chapter 1: Managers' Attitudes Affect Employee Performance; Chapter 2: What's a "Negaholic," and Why Should I Care?; Chapter 3: Assessing the Many Different Behaviors; Part 2: Negaholics Exposed; Chapter 4: The Bully; Chapter 5: The Complainer or Whiner; Chapter 6: The Procrastinator; Chapter 7: The Know-It-All; Chapter 8: The Silent Type; Chapter 9: The Social Butterfly; Chapter 10: The "No People Skills" Person; Chapter 11: The Rookie.;Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees.
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