Handbook of Improving Performance in the Workplace: Volumes 1-3

Description

The Handbook stands alone as a rigorous, evidence-based Body of Knowledge under the banner of the International Society for Performance Improvement’s “performance landscape,” and for the first time provides a unified and authoritative compendium of standard principles and best practices for improving productivity and performance in the workplace. Featuring best-in-field researchers, thinkers, and practitioners across several disciplines and geographic boundaries, each volume provides a current review of all information presently available for the three core areas of improving performance in the workplace: Instructional Design and Training Delivery; Intervention Selection and Implementation; and Measurement and Evaluation.Content: Chapter 1 Some Principles Underlying the Cognitive Approach to Instructional Design (pages 3–22): Wellesley R. FoshayChapter 2 A Principle?Based Model of Instructional Design (pages 23–52): Kenneth H. SilberChapter 3 Origins and Evolution of Instructional Systems Design (pages 53–92): Michael MolendaChapter 4 Collecting Analysis Data (pages 95–143): Jeanne Hites AndersonChapter 5 From Performance Analysis to Training Needs Assessment (pages 144–183): Dr. Kerry J. BurnerChapter 6 Behavioral Task Analysis (pages 184–226): Dr. Herbert H. Bell, Dr. Dee H. Andrews and Wallace H. WulfeckChapter 7 Cognitive Task Analysis (pages 227–258): Steven W. Villachica and Deborah L. StoneChapter 8 An Analysis of the Failure of Electronic Media and Discovery?Based Learning (pages 263–297): Richard E. Clark, Kenneth Yates, Dr. Sean Early and Kathrine MoultonChapter 9 Instructional Strategies for Receptive Learning Environments (pages 298–328): Richard E. Mayer and Dr. Ruth Colvin ClarkChapter 10 Instructional Strategies for Directive Learning Environments (pages 329–360): Dr. Ruth Colvin Clark and Richard E. MayerChapter 11 Assembling and Analyzing the Building Blocks of Problem?Based Learning Environments (pages 361–394): Dr. David H. JonassenChapter 12 High Engagement Strategies in Simulation and Gaming (pages 395–434): Dr. Conrad G. BillsChapter 13 Video Game–Based Learning (pages 435–467): Kurt D. SquireChapter 14 Training Complex Psychomotor Performance Skills (pages 468–507): Dr. Peter J. FaddeChapter 15 An Overview of Level Two Certification Processes (pages 511–553): Sharon A. Shrock and William C. CoscarelliChapter 16 The Role of Evaluation in Instructional Design (pages 554–576): Dr. Steven M. Ross and Gary R. MorrisonChapter 17 Managing ID/Training Development and Delivery (pages 579–615): Deborah Singer Dobson, Michael Singer Dobson, Ted Leemann and Dr. Kevin ForsbergChapter 18 Managing Relationships in the Performance Improvement Process (pages 616–657): Jane RanshawChapter 19 Managing ID in the Context of a Training Organization (pages 658–719): Heather C. Maitre and Susan A. SmithChapter 1 HPT Models: An Overview of the Major Models in the Field (pages 5–26): Frank S. Wilmoth, Christine Prigmore and Dr. Marty BrayChapter 2 Linking Practice and Theory (pages 27–50): Seung Youn Chyung and Shelley A. BergChapter 3 The Performance Pyramid (pages 51–79): John WedmanChapter 4 Future Search (pages 91–114): Marvin Weisbord and Sandra JanoffChapter 5 SWOT Analysis (pages 115–140): Dr. Doug LeighChapter 6 Appreciative Inquiry (pages 141–165): Marvin Faure, Jennifer Rosenzweig and Darlene Van TiemChapter 7 Organizational Restructuring (pages 177–195): Sally Lollie and Hillary LeighChapter 8 Realistic Job Previews (pages 203–220): Jim BreaughChapter 9 360?Degree Feedback (pages 221–250): Dr. Eugene Kutcher, Dr. John Donovan and Dr. Steven J. LorenzetChapter 10 Performance Measurement and Management Systems (pages 251–274): Ingrid Guerra?LopezChapter 11 Achieving Improved Performance Through Managerial Coaching (pages 275–298): Andrea D. Ellinger, Alexander E. Ellinger, Robert G. Hamlin and Rona S. BeattieChapter 12 Performance Management Systems (pages 299–318): Dr. David G. GliddonChapter 13 Electronic Performance Support Systems (pages 325–343): Frank NguyenChapter 14 Performance Aids (pages 344–365): Dr. Miki LaneChapter 15 Knowledge Management (pages 366–391): Dr. Debra Haney and James T. DriggersChapter 16 The Change Readiness Rubric (pages 392–417): Bea Griffith?Cooper and Karyl KingChapter 17 Process Improvement (pages 418–437): Marcey Uday?Riley and Ingrid Guerra?LopezChapter 18 Incentive Systems (pages 445–464): Dr. Steven J. CondlyChapter 19 Rewards, Positive Reinforcement, and Incentive Systems (pages 465–481): Jessica Jean FrumkinChapter 20 Employee and Executive Compensation (pages 482–506): Tahir M. NisarChapter 21 Motivational Communication (pages 515–535): Lya VisserChapter 22 Career Mentoring (pages 536–554): Dr. Christine D. HegstadChapter 23 Job Crafting (pages 555–568): Dr. Michelle FrenchChapter 24 e?Learning (pages 577–597): Ryan WatkinsChapter 25 Cross?Disciplinary Team Learning (pages 598–612): Scott P. SchafferChapter 26 Mentoring (pages 613–645): Stella Louise CowanChapter 27 Executive Leadership Coaching (pages 646–671): Daniel WhiteChapter 28 Outsourcing (pages 681–696): Dr. Judith A. HaleChapter 29 Succession Planning and Management (pages 697–716): Hillary LeighChapter 30 Organizational Culture (pages 725–744): Dr. Anthony MarkerChapter 31 Diversity and Cultural Competence (pages 745–761): Dr. Tyrone A. HolmesChapter 32 Needs Assessment (pages 771–791): James W. Altschuld and Traci L. LepickiChapter 33 Data Collection (pages 792–816): Dr. Anne F. MarrelliChapter 34 Return on Investment (pages 823–846): Patti P. Phillips and Jack J. PhillipsChapter 1 Measurement, Evaluation, and Research (pages 3–24): Carl BinderChapter 2 Measurement and Evaluation in the Workplace (pages 25–42): Lori G. Bosteder and Darlene Russ?EftChapter 3 Unleashing the Positive Power of Measurement in the Workplace (pages 43–58): Dr. Dean R. SpitzerChapter 4 Relating Training to Business Performance (pages 59–75): William J Tarnacki Ii and Eileen R. BanchoffChapter 5 Success Case Methodology in Measurement and Evaluation (pages 76–93): Anne M. Apking and Tim MooneyChapter 6 Needs Assessment (pages 97–112): Catherine M. Sleezer and Darlene Russ?EftChapter 7 The Impact Evaluation Process (pages 113–127): Ingrid J. Guerra?LopezChapter 8 Full?Scope Evaluation (pages 128–141): Joan C. Dessinger and James L. MoseleyChapter 9 How to Use Kirkpatrick's Taxonomy Effectively in the Workplace (pages 142–160): Richard B. PearlsteinChapter 10 Ethical Considerations in Performance Measurement (pages 161–175): David L. SolomonChapter 11 Performance?Based Evaluation (pages 179–199): Judith A. HaleChapter 12 Testing Strategies (pages 200–218): Peter R. HybertChapter 13 The Business of Program Evaluation: ROI (pages 219–239): Patti P. Phillips and Jack J. PhillipsChapter 14 Integrated Evaluation (pages 240–255): Nancy B. HastingsChapter 15 Using Evaluation Results to Improve Human Performance Technology Projects (pages 256–272): Carol K. DiroffChapter 16 Understanding Context (pages 275–295): Dale C. BrandenburgChapter 17 Using New Technology to Create a User?Friendly Evaluation Process (pages 296–313): William J. Rothwell and Anita Pane WhitefordChapter 18 New Kids on the Block (pages 314–338): Debra M. SmithChapter 19 Expanding Scope of Evaluation in Today's Organizations (pages 339–353): Darlene Russ?EftChapter 20 The Changing Role of Evaluators and Evaluation (pages 354–374): Dr. Roger Chevalier