Leading with Questions: How Leaders Discover Powerful Answers by Knowing How and What to Ask

Description

A unique and powerful strategy for leading others In this newly revised third edition of Leading with Questions, renowned global leadership consultants Michael Marquardt and Bob Tiede describe how to ask powerful questions that generate short-term and long-term results and success. They show you how effective leaders use questions to encourage participation and teamwork, foster creative thinking, empower others, create relationships with customers, and solve problems. The authors offer step-by-step guidance on the process of learning the art of questioning and techniques―like active listening and follow-ups – you can use in myriad situations with individuals, teams, and entire organizations. You’ll also find: The most recent research on how questions change people and companies for the betterInterviews with over 40 world-leading executives and managers from a wide variety of industries and regionsConcrete, hands-on strategies for generating short-term results and long-term change with questions Perfect for managers, executives, and other business leaders, Leading with Questions will earn a place on the bookshelves of anyone interested in better engaging with and leading others. Cover Title Page Copyright Page Contents Introduction to the Third Edition Research on and with Leaders Who Lead with Questions What’s New in the Third Edition? Key Aspects of Leading with Questions A New Level of Leadership Part I The Power of Questions Chapter 1 A Powerful But Underused Leadership Tool What Happens When Leaders Do Not Ask Questions Facing Reality Questions as the Ultimate Leadership Tool Great Questions Define Great Leaders Looking Ahead Chapter 2 Benefits of a Questioning Culture What Is a Questioning Culture? Organizational Benefits of a Questioning Culture Individual Benefits of a Questioning Culture Looking Ahead Part II Asking Questions Effectively Chapter 3 Why We Have Trouble Asking Questions Our Desire to Protect Ourselves We Are Too Often in a Rush Lack of Skills in Asking Questions Corporate Cultures Can Discourage Questions Confronting Our Discomfort with Questions Chapter 4 Asking the Right Questions Questions that Empower and Disempower Roots of Great Questions The Power of Might Types of Effective Questions Unhelpful Questions Finding Great Questions Chapter 5 The Art of Asking Questions Judging versus Learning: The Mindset for Asking Questions Adopting a Learning Mindset How to Frame Questions Asking Positive Questions Timing for Questions Steps in the Questioning Process Sincere Listening and Learning Chapter 6 Creating a Questioning Culture The Leader’s Role in Shaping a Questioning Culture Start the Journey Part III A Guide for Leaders on When and How to Ask Powerful Questions Chapter 7 Using Questions in Leading People Building Relationships that Empower Managing Key Employee Interactions Chapter 8 Using Questions to Build Teams Leading Teams as a Coach-Questioner Encouraging Open Discussion and Debate Energizing Team Meetings Helping the Team Overcome Obstacles High-Performing Teams Ask More Questions Chapter 9 Using Questions to Solve Problems Technical and Adaptive Problems Gaining an Understanding of the Real Problem through Questions Questions as the Essence for Breakthrough Problem Solving The Powerful Questions Model Questions at Various Stages in Problem Solving Problem Solving via Questions and Dialogue Improving Questions while Problem Solving Getting Past No in Problem Solving What Enables a Group to Ask Questions When Solving Problems? Chapter 10 Using Questions to Share Strategy and Create Change Using Questions to Bring Fresh Perspective Questioning Stakeholders Outside the Organization Developing Strategic Vision and Values Leading Organization Change Shaping the Mission Strategy with Questions Conclusion: Becoming a Questioning Leader Resource A: Biographies of Leaders Interviewed Resource B: Action Learning Resource C: Resources on Organizations and Websites on Leading with Questions Notes About the Authors Index EULA