ENGLISH

Knowledge Unplugged: The McKinsey & Company Global Survey on Knowledge Management

By Jurgen Kluge , Wolfram Stein , Thomas Licht

Book information

Publisher
Palgrave Macmillan
Year
2002
ISBN
0333963768, 9780333963760
LCC
HD30.2 .K625 2001
Open Library ID
OL22432047M
Language
english
Format
PDF
Filesize
28 MB (28889409 bytes)
Pages
222\222
Orientation
yes
Scanned
no
Time added
2012-02-04 16:00:00

Description

Knowledge Unplugged announces the results of a major survey of knowledge management practice within the most influential companies in the world, by the most influential management consultancy group in the world. The McKinsey Knowledge Management team interviewed top executives and also investigated how far their plans were implemented in practice, in 40 companies in the US, Europe and Japan. In many companies they discovered a significant gap between the vision at the top and the reality on the shop floor. Knowledge Unplugged draws together their findings and presents a practical guide to improving knowledge building and sharing at all levels within an organization, vividly illustrated with case studies of best practice and common pitfalls. They argue that knowledge management is much more than simply installing a new database and can only be successful when it is at the heart of everyday personal exchanges, personal incentives and personal responsibilities at every level of the firm.

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