ENGLISH

Crisis communication : case studies and lessons learned from international disasters

By Brataas , Kjell

Book information

Publisher
Routledge
Year
2018
ISBN
9781498751353, 978-1-498-75134-6, 978-1-315-36824-5, 9781315332246, 1315332248, 9781315351285, 1315351285, 1315368242, 1498751350
Language
english
Format
PDF
Filesize
15 MB (15439945 bytes)
Edition
1 edition
Pages
\225
Time added
2018-04-04 20:00:00
Crisis management.;Emergency management.;Communica

Description

Content: Acknowledgements -- Disasters in the transportation sector -- Natural disasters -- Terror -- Introduction and models for crisis communication -- Working with the media -- Social media in crisis communication -- Internal communication don't forget your employees -- Top level communication and management priorities -- High-flying crisis communication (the special case of airlines) -- Family support and victim assistance -- Preparing for the worst -- Psychological reactions -- Additional information and further reading.

Similar books