ENGLISH

Difficult People Working Effectively With Prickly Bosses, Coworkers, And Clients

By John Hoover

Book information

Publisher
Collins Business
Year
2007
ISBN
0061145599, 9780061145599, 9780061283239
ASIN
B001PO66V2
LCC
HF5548.8 .H625 2007
Open Library ID
OL17883914M
Language
english
Format
PDF
Filesize
3 MB (2878274 bytes)
Series
Best Practices
Pages
159\159
Topic
Education
Time added
2010-05-17 00:23:50

Description

Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:- Recognize why and when people act out- Identify different types of difficult people- Cope with difficult behavior- Get the most out of trouble employees- Nurture a harmonious work environmentThe Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

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