Fundamentals of Management

Description

Prepare for success in management today with this brief, inviting approach from leading management author Ricky Griffin. FUNDAMENTALS OF MANAGEMENT, 8E combines a streamlined approach with a strong theoretical and functional framework clearly organized around the planning, leading, organizing and controlling functions of management. The book's proven balance of theory and practice incorporates numerous, engaging learning features and memorable examples to help you develop and strengthen your management skills. New and revised "First Things First" opening vignettes immediately show you the relevance of each chapter's content, while clear learning objectives and chapter outlines, summaries of key points and key terms, skill applications and new cases keep you focused and actively learning. "You Make the Call" end-of-chapter features bring the students back to the opening case with the newfound knowledge they've gained after reading the chapter. New "Building Skills" exercises and "Skills Self-Assessment Instruments "equip future managers to handle some of today's most critical business situations. Following our state of the art, Engage, Connect, Perform, and Lead model, students truly learn to think and act like managers. Brief Contents Contents Preface Acknowledgments Part 1: An Introduction to Management Ch 1: Understanding the Manager's Job An Introduction to Management The Evolution of Management Contemporary Management Perspectives Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Time Management Skills Building Effective Decision-Making Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Ch 2: The Environments of Organizations and Managers The Organization's Environments The Ethical and Social Environment of Management The International Environment of Management The Organization's Culture Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Interpersonal Skills Building Effective Communication Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Part 2: Planning Ch 3: Planning and Strategic Management Planning and Organizational Goals The Nature of Strategic Management Using SWOT Analysis to Formulate Strategy Formulating Business-Level Strategies Formulating Corporate-Level Strategies Tactical Planning Operational Planning Discussion Questions Building Effective Decision-Making Skills Building Effective Communication and Interpersonal Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Ch 4: Managing Decision Making The Nature of Decision Making Rational Perspectives on Decision Making Behavioral Aspects of Decision Making Group and Team Decision Making in Organizations Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Conceptual Skills Building Effective Technical Skills Skills Self-Assessment Experiential Exercise Management at Work Endnotes Ch 5: Entrepreneurship and New Venture Management The Nature of Entrepreneurship The Role of Entrepreneurship in Society Strategy for Entrepreneurial Organizations Structure of Entrepreneurial Organizations The Performance of Entrepreneurial Organizations Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Diagnostic Skills Building Effective Conceptual Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Part 3: Organizing Ch 6: Organization Structure and Design The Basic Elements of Organizing The Bureaucratic Model of Organization Design Situational Influences on Organization Design Basic Forms of Organization Design Emerging Issues in Organization Design Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Conceptual Skills Building Effective Diagnostic Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Ch 7: Organization Change and Innovation The Nature of Organization Change Managing Change in Organizations Areas of Organization Change Organizational Innovation Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Decision-Making Skills Building Effective Diagnostic Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Ch 8: Managing Human Resources in Organizations The Environmental Context of HRM Attracting Human Resources Developing Human Resources Maintaining Human Resources Managing Workforce Diversity Managing Labor Relations New Challenges in the Changing Workplace Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Decision-Making Skills Building Effective Technical Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Part 4: Leading Ch 9: Basic Elements of Individual Behavior in Organizations Understanding Individuals in Organizations Personality and Individual Behavior Attitudes and Individual Behavior Perception and Individual Behavior Stress and Individual Behavior Creativity in Organizations Types of Workplace Behavior Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Interpersonal Skills Building Effective Time Management Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Ch 10: Managing Employee Motivation and Performance The Nature of Motivation Content Perspectives on Motivation Process Perspectives on Motivation Reinforcement Perspectives on Motivation Popular Motivational Strategies Using Reward Systems to Motivate Performance Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Interpersonal and Communication Skills Building Effective Decision-Making Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Ch 11: Leadership and Influence Processes The Nature of Leadership Generic Approaches to Leadership Situational Approaches to Leadership Related Approaches to Leadership Emerging Approaches to Leadership Political Behavior in Organizations Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Diagnostic Skills Building Effective Interpersonal Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Ch 12: Communication in Organizations Communication and the Manager's Job Forms of Communication in Organizations Informal Communication in Organizations Managing Organizational Communication Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Technical Skills Building Effective Interpersonal Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Ch 13: Managing Work Groups and Teams Groups and Teams in Organizations Characteristics of Groups and Teams Interpersonal and Intergroup Conflict Managing Conflict in Organizations Negotiation Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Conceptual Skills Building Effective Communication Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Part 5: Controlling Ch 14: Basic Elements of Control The Nature of Control Operations Control Financial Control Structural Control Strategic Control Managing Control in Organizations Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Time Management Skills Building Effective Technical Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Ch 15: Managing Operations, Quality, and Productivity The Nature of Operations Management Designing Operations Systems Organizational Technologies Implementing Operations Systems through Supply Chain Management Managing Total Quality Managing Productivity Summary of Learning Outcomes and Key Points Discussion Questions Building Effective Communication Skills Building Effective Diagnostic Skills Skills Self-Assessment Instrument Experiential Exercise Management at Work Endnotes Appendix: Interpretations of Skills Self-Assessment Instruments Name Index Organization and Product Index Subject Index