ENGLISH

Living Service: How to Deliver the Service of the Future Today

By Marc , Silvester

Book information

Publisher
FT Press
Year
2009
ISBN
1598319388, 9780273715351, 0273715356
Language
english
Format
PDF
Filesize
5 MB (5574192 bytes)
Series
Financial Times Series
Pages
162\177
Time added
2020-11-29 04:32:19

Description

Quality service is crucial in today's business world and 'Living Service' shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs. The authors give an insight into the success of Fujitsu, where this approach is already delivering benefits.

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