ENGLISH

Culture matters decision-making in global virtual teams

By Norhayati Zakaria

Book information

Publisher
CRC Press
Year
2017
ISBN
1482240165, 978-1-4822-4016-0, 9781482240184, 1482240181
Language
english
Format
PDF
Filesize
2 MB (2041762 bytes)
Pages
252\253
Time added
2016-12-28 23:28:55
Decision making;Cross-cultural studies;Intercultur

Description

Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned.

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