Digital Diplomacy and International Organisations: Autonomy, Legitimacy and Contestation

Description

Cover Half Title Series Page Title Page Copyright Page Table of Contents List of figures List of tables List of Contributors Acknowledgements Chapter 1 Going digital: Choices and challenges for international organisations Introduction Note References Part I International organisations’ “digital universe” Chapter 2 IO public communication going digital? Understanding social media adoption and use in times of politicization Descriptive analysis Theories and hypothesis Explanatory analysis Conclusion Appendix Notes References Chapter 3 Digital diplomacy or political communication? Exploring social media in the EU institutions from a critical discourse perspective Introduction The European Union, external communication, and online/social media Twitter “behaviour,” Twitter “discourse,” and EU spokespeople: analysis Conclusion Notes References Chapter 4 Is there a place for a crowdsourcing in multilateral diplomacy? Searching for a new museum definition: ICOM vs the world of museum professionals Introduction “Radically democratic”: Transparency at the cost of accountability Pursuing “common good”: balancing between the Global North and Global South Conclusion References Part II International organisations and autonomy Chapter 5 The United Nations in the digital age: Harnessing the power of new digital information and communication technologies Introduction The United Nations in the digital age Studying the integration and impacts of new digital ICTs in UN processes How the UN went digital: the case of the UN Secretariat’s Department of Global Communications Conclusion Notes References Chapter 6 Clock, Cloud, and Contestation: The digital journey of the Commonwealth Secretariat Introduction Adopting ICT – the story of CLOCK work What next? Getting ready Adapting to digital – the story of CLOUD work Thriving in the CLOUD world Contestations Notes References Part III International organisation and legitimacy Chapter 7 Tweeting to save succeeding generations from the scourge of war? The UN, Twitter, and communicative action Introduction International Organisations, Legitimacy, and Social Media Theorising the UN Twittersphere: tweeting as communicative action Reconstructing and assessing the UN Twittersphere Results and discussion Conclusion and further research Notes References Chapter 8 Reconceptualising and measuring online prestige in IOs: Towards a theory of prestige mobility Introduction Literature review 2015 analysis New analysis in 2020 2015 results 2020 results Discussion and conclusions Appendix 1: sample of 67 MFAs Appendix 2: sample of 33 UN Missions References Chapter 9 The (un)making of international organisations’ digital reputation: The European Union, the “refugee crisis,” and social media Introduction On organisations and their reputation Assessing the EU reputation during the refugee crisis: methodological issues The impact of the refugee crisis on EU reputation: findings8 Conclusions Notes References Part IV International organisations and contestation Chapter 10 Diplomat or Troll? The case against digital diplomacy Introduction The development of traditional diplomatic relations The development of digitally mediated communications Methods Results Discussion Notes References Chapter 11 Coping with digital disinformation in multilateral contexts: The case of the UN Global Compact for Migration Introduction The digital disinformation disorder The legitimacy blind spot Case study: the UN Global Compact for Migration Conclusion Notes References Chapter 12 Rethinking international organisations in the digital age IOs’ digital turn From digital diplomacy to digital international organisations? Note References Index