Principles Of Management

Description

Principles of Management by Tripathi and Reddy is a well defined textbook which gives a basic knowledge about managerial functions in the most organised and useful way. The organisation of the book has a management function approach. After reading this book, the students would understand what management is and how it is applied to various functions across the organisation. This new edition has been comprehensively updated keeping in view the current trends in management. Pedagogically, the book has been enriched with more features such as learning objectives, cases at the end of the chapters, project work, boxed items encapsulating latest happenings in the field. Cover Contents Chapter 1 Nature and Functions of Management Importance of Management Defi nition of Management Management Functions or the Process of Management Levels of Management Organisational or Business Functions Roles of a Senior Manager Managerial Skills Managerial Effectiveness Management and Administration Management—A Science or an Art? Management—A Profession? Professional Management vs Family Management Management of International Business Summary Key Terms Review Questions Project Chapter 2 Development of Management Thought Early Classical Approaches Neo-Classical Approaches Modern Approaches Summary Key Terms Review Questions Projects Case How Practical are Hawthorne Studies? Chapter 3 Social Responsibilities of Business Meaning of Social Responsibility Social Responsibilities of Business Towards Different Groups Social Performance of Business in India Social Audit Business Ethics and Corporate Governance Summary Key Terms Review Questions Project Chapter 4 Planning Nature of Planning Importance of Planning Types of Plans Steps in Planning Strategic Planning Process Limitations of Planning Making Planning Effective Planning Skills Strategic Planning in the Indian Industry Summary Key Terms Review Questions Projects Cases 1. Faulty Procedure 2. Goal Setting Chapter 5 Decision-Making Meaning of a Decision Types of Decisions Steps in Rational Decision-Making Rationality in Decision-Making (Models of Decision-Making Behaviour) Environment of Decision-Making Common Diffi culties in Decision-Making Summary Key Terms Review Questions Cases 1. Choice of Location for the New Plant 2. The Frustrated Plant Manager Project Chapter 6 Business Forecasting and Operations Research Business Forecasting Classifi cation of Forecasting Methods and Techniques of Forecasting Operations Research [or] OR Management Science Advantages and Limitations of OR Summary Key Terms Review Questions Projects Cases 1. New Product Success 2. To be a Pioneer or a Follower? Chapter 7 Organisation What is an “Organisation”? Process of Organising Principles of Organising Span of Management Departmentalisation Process Departmenatalisation Purpose Departmentalisation Organisation Structure What Type of Structure is Best? (Contingency View) Emerging Organisation Structures Committees Teams International Organisation Structures Summary Key Terms Review Questions Projects Cases 1. Designing an Organisation Structure 2. Scalar Chain Chapter 8 Authority Delegation and Decentralisation Source of Formal Authority Power Infl uence Responsibility Line, Staff and Functional Authority Delegation of Authority Decentralisation of Authority Empowerment Summary Key Terms Review Questions Projects Cases 1. Unprepared Change 2. I can do it better myself 3. Bases of Power Chapter 9 Coordination Distinction Between Coordination and Cooperation Distinction Between Coordination and Control Need for Coordination Requisites for Excellent Coordination Types of Coordination Techniques of Coordination (Approaches to Coordination) Diffi culty of Coordination Coordinating Global Operations Summary Key Terms Review Questions Project Case The New Organisation Chart Chapter 10 Informal Organisation Why Do Informal Groups Form? Types of Informal Groups Stages of Group Development Distinction Between Formal and Informal Organisation Benefi ts of Informal Organisation to its Members Benefi ts of Informal Organisation to Management Dysfunctional Effects of Informal Organisation How to Minimise the Dysfunctional Effects of Informal Organisation? Group Dynamics Summary Key Terms Review Questions Project Case The Informal Organisation Chapter 11 Staffing Importance and Need for Proper Staffi ng Manpower Planning Recruitment Selection Placement Induction (Orientation) Manpower Planning in India Staffi ng from a Global Perspective Summary Key Terms Review Questions Project Cases 1. Hiring Right Person 2. Job Analysis 3. Getting Well-qualifi ed Employees Chapter 12 Training and Development Difference between Training, Education and Development Advantages of Training Steps in Setting up a Training and Development Programme Design and Development of the Training Programme Evaluation of Training and Development Executive Training Practices in India Mentoring Learning Organisation Knowledge Management Summary Key Terms Review Questions Project Case Specifying Training and Development Needs Chapter 13 Performance Management Purposes of Appraisal Steps in Designing Performance Management System Criteria and Standards of Performance Appraisal Frequency of Appraisals Performance Appraisal Methods Limitations of Traditional Appraisal Methods Post-Appraisal Interview Appraisal of Management Performance Management in Indian Industries Expatriate Performance Appraisal Career Planning and Development Promotions Appraisal of Organisational Performance Summary Key Terms Review Questions Projects Cases 1. Rating Employees 2. Learning a New Job Chapter 14 Compensation Plans Classifi cation of Compensation Primary Compensation Monetary Incentive Non-Monetary Incentives Recognition as a Reward Benefi ts Wage Packet of Indian Worker International Compensation Summary Key Terms Review Questions Project Cases 1. Balancing the Compensation Plan 2. Maintaining Effi ciency 3. Telecommuting Chapter 15 Direction and Supervision Requirements of Effective Direction Giving Orders Motivation Job Satisfaction Organisational Commitment Morale First-level or Front-line Supervision Summary Key Terms Review Questions Project Cases 1. Motivation Concepts 2. Supervisor’s Functions 3. Search for Motivators Chapter 16 Communication Importance of Communication Purposes of Communication Formal Communication Forms of Communication Informal Communication The Communication Process Barriers to Communication Principles of Effective Communication Communication Networks Checks on in-plant Communication Communication in Indian Industries Summary Key Terms Review Questions Project Case Ensuring Effective Communication Chapter 17 Leadership Difference between a Leader and a Manager Characteristics of Leadership Functions of a Leader Traditional Approaches to Leadership Situational Factors Determining Choice of Leadership Style New Approaches to Leadership Leadership Assessment Leadership Style in Indian Organisations Worker Participation in Management in India Summary Appendix 1. Leader Behaviour Description Questionnaire 2. Work Patterns Profi le Key Terms Review Questions Projects Cases 1. Getting Effective Leadership 2. Successful vs Effective Leadership Chapter 18 Managerial Control Steps in a Control Process Need for Control System Benefi ts of Control Essentials of Effective Control System Problems of the Control System Control Techniques Summary Key Terms Review Questions Projects Case Ensuring Effective Control System Chapter 19 Organisational Change Need for Planned Change Managing Organisational Change Requisities for Successful Planned Chase Recent Planned Changes in the Corporate Sector in India Summary Key Terms Review Questions Projects Case Effecting Organisational Change Chapter 20 Management of Organisational Conflict and Power Politics Levels of Organisational Confl ict Stages of Confl ict Causes of Inter-group Confl ict Consequences of Inter-group Confl ict Prevention of Inter-group Confl ict Management of Confl ict Organisational Politics Politics in International Business Summary Key Terms Review Questions Projects Case Managerial Confl ict Chapter 21 Organisational Climate or Culture (OC) Components or Dimensions of OC Determinants of OC Types of OC How is OC Created and Maintained? Quality of Work Life (QWL) and Human Resource Development (HRD) Culture/Climate National Culture Culture and International Business Summary Key Terms Review Questions Project Cases 1. Fitting into Organisational Culture 2. On Being an Expatriate 3. Out with the Old, in with the New Index