Pre-accident investigations : an introduction to organizational safety

Description

Content: Contents: Foreword a context setting discussion Preface A story of failure Why think about failure at all? Case study: the Titanic: a story to help you rethink how you think about failure Change the way your organization reacts to failure Pre-accident investigation tool Case study: aviation accidents are the unexpected combination of normal aviation variability Workers don't cause failure, workers trigger failure Change is better when you manage change - and change needs to be managed Case study: nine senior managers: a million different opinions on how to handle a problem...and nobody willing to change Thinking about where failure will happen Case study: a crashing limb: thinking about where failure will happen Fundamentals training: introducing the 'new view' to your old crew Case study: how to win friends and influence workers Starting the journey - the first steps The four things that matter Conclusion Basic reading list for human performance Index.