Business Letters for Busy People: Time-Saving, Ready-to-Use Letters for Any Occasion

Description

""Title page""; ""About Rockhurst University Continuing Education Center, Inc.""; ""Legend Symbol Guide""; ""Table of Contents""; ""Introduction""; ""Chapter 1: Writing From Scratch""; ""Chapter 2: Parts of a Business Letter""; ""Chapter 3: Format of a Business Letter""; ""Chapter 4: Collection Letters""; ""Chapter 5: Sales and Promotional Letters""; ""Chapter 6: Goodwill Letters""; ""Chapter 7: Community Activities Letters""; ""Chapter 8: Personal Business Letters""; ""Chapter 9: Letters of Condolence""; ""Chapter 10: Letters About Employment Changes"" ""Title page"" ""About Rockhurst University Continuing Education Center, Inc."" ""Legend Symbol Guide"" ""Table of Contents"" ""Introduction"" ""Chapter 1: Writing From Scratch"" ""Chapter 2: Parts of a Business Letter"" ""Chapter 3: Format of a Business Letter"" ""Chapter 4: Collection Letters"" ""Chapter 5: Sales and Promotional Letters"" ""Chapter 6: Goodwill Letters"" ""Chapter 7: Community Activities Letters"" ""Chapter 8: Personal Business Letters"" ""Chapter 9: Letters of Condolence"" ""Chapter 10: Letters About Employment Changes"" ""Chapter 11: Customer Relations Letters""""Chapter 12: Media Letters"" ""Chapter 13: Electronic Mail"" ""Chapter 14: Postcard Correspondence"" ""Appendix"" ""Index""