ENGLISH

Performance management in healthcare : from key performance indicators to balanced scorecard

By Bergeron , Bryan P

Book information

Publisher
Taylor & Francis
Year
2018
ISBN
9781351591386, 135159138X, 9781138104525, 9781138104532, 9781315102214
Language
english
Format
PDF
Filesize
15 MB (15727253 bytes)
Edition
Second edition
Pages
\276
Time added
2018-08-19 10:10:41
Health services administration;Health facilities -

Description

Content: Overview -- Performance management strategies -- Meaningful use -- Performance management cycle -- Key performance indicators -- Non-clinical indicators -- Clinical indicators -- Benchmarks -- Reporting -- Behavior change -- Statistics -- Appendix A. Healthcare quality organizations -- Appendix B. AHRQ quality indicators -- Appendix C. AHRQ toolkits -- Appendix D. AHRQ QI toolkit components -- Appendix E. AHRQ quality and disparities report measures -- Appendix F. AHRQ HEDIS measures for physicians -- Appendix G. OASIS-based outcomes measures -- Appendix H. OASIS-based process measures -- Appendix I. NHS England statistics -- Appendix J. Australian NSQHS standards.

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