ENGLISH

Hybrid Virtual Teams in Shared Services Organizations: Practices to Overcome the Cooperation Problem

By Thomas Afflerbach

Book information

Publisher
Springer International Publishing
Year
2020
ISBN
978-3-030-34299-9, 978-3-030-34300-2
Language
english
Format
PDF
Filesize
3 MB (2677997 bytes)
Series
Progress in IS
Edition
1st ed. 2020
Pages
XV, 208\218
Time added
2020-02-08 04:42:06
Business and Management; IT in Business; Computer

Description

This book focuses on virtual teams, which are fraught with cooperation problems. It offers novel insights into how team members experience and overcome these problems by empirically studying hybrid virtual teams in Shared Services Organizations. It firstly enhances the reader’s understanding of contextual challenges relating to cooperation and shows how members of such teams experience faultlines through distance, disconnection through reliance on communication technology and discontinuity through temporality of team composition. Secondly, it explores how they use 22 practices to overcome the cooperation problem, which can be categorized as strategies of identity constructing, trusting and virtual peer monitoring. Lastly, the study analyzes the role of technology, demonstrating that state-of-the-art media can facilitate, but not ensure the use of these strategies and practices. As such, the book has implications for both researchers and practitioners. Front Matter ....Pages i-xv Introduction (Thomas Afflerbach)....Pages 1-8 Theory: Challenges for Cooperation (Thomas Afflerbach)....Pages 9-50 Theory: Solutions to Foster Cooperation (Thomas Afflerbach)....Pages 51-84 Method (Thomas Afflerbach)....Pages 85-113 Findings: Expressions of Contextual Challenges (Thomas Afflerbach)....Pages 115-139 Findings: Practices to Foster Cooperation (Thomas Afflerbach)....Pages 141-180 Discussion (Thomas Afflerbach)....Pages 181-203 Conclusion (Thomas Afflerbach)....Pages 205-208

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