ENGLISH

ONLINE CONSUMER PSYCHOLOGY Understanding and Influencing Consumer Behavior in the Virtual World

By Curtis P. Haugtvedt , Karen A. Machleit , Richard Yalch

Book information

Publisher
Psychology Press
Year
2005
ISBN
9780805851540, 9780805851557, 9781410612694, 0805851542, 0805851550
LCC
HF5415.32 .O55 2005
Open Library ID
OL19145402M
Language
english
Format
PDF
Filesize
33 MB (34751515 bytes)
Series
Advertising and Consumer Psychology
Pages
574\574
Topic
Psychology
Time added
2009-10-15 16:43:54

Description

Online Consumer Psychology addresses many of the issues created by the Internet and goes beyond the topic of advertising and the Web to include topics such as customization, site design, word of mouth processes, and the study of consumer decision making while online. The theories and research methods help provide greater insight into the processes underlying consumer behavior in online environments. Broken into six sections, this book: focuses on community and looks at the Internet's ability to bring like-minded individuals from around the world into one forum; examines issues related to advertising, specifically click-through rates and advertising content placed within gaming online and wireless networks; provides readers with reasons why consumers customize products and the benefits of customization; discusses the psychological effects of site design; asks the question of whether the Internet empowers consumers to make better decisions; and discusses research tools that can be used online.

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