ENGLISH

Managing Your Mouth: An Owner's Manual for Your Most Important Business Asset

By Robert L. Genua

Book information

Publisher
AMACOM
Year
1992
ISBN
0814478034, 9780814478035, 9780585031255
LCC
HF5549.5.C6 G46 1992
Open Library ID
OL1700999M
Language
english
Format
EPUB
Filesize
296 kB (302897 bytes)
Pages
\0
Time added
2011-08-31 04:54:40

Description

"Foot-in-the-mouth" syndrome may sound like a joke, but the result can be disastrous in the workplace. "Managing Your Mouth" helps business people master the many aspects of one-to-one communication. The guide starts readers off with an in-depth personal assessment and then explains how they can: use verbal skills to move up the corporate ladder; say the right thing at the right time; judge personality and its influence on behaviour; and evaluate the role of non-verbal cues and meanings. The author's advice will help readers handle the most trying communication scenarios, including: controversy, bad news, networking, gossip, company secrets, proprietary information, meetings and interviews.

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