ENGLISH

How to Measure Training Results

By Ron , Phillips , Jack; Stone

Book information

Publisher
McGraw-Hill Professional Publishing
Year
2002
ISBN
9780071406260, 0-07-140626-3
Language
english
Format
PDF
Filesize
2 MB (2335377 bytes)
Pages
301\302
Time added
2019-09-25 00:05:58
Employees;Training of;Evaluation

Description

Content: Copyright Contents Acknowledgments Introduction CHAPTER 1 The Need for and Benefits of Measurement and Evaluation of Training Outcomes CHAPTER 2 The ROI Model and Process CHAPTER 3 Step 1. Develop Training Objectives: The Basis for Measurement CHAPTER 4 Step 2. Develop Evaluation Plans and Baseline Data CHAPTER 5 Step 3. Collect Data During Training (Levels 1 and 2) CHAPTER 6 Step 4. Collect Data After Training (Levels 3 and 4) CHAPTER 7 Step 5. Isolate the Effects of Training CHAPTER 8 Step 6. Convert Data to Monetary Values CHAPTER 9 Step 7. Identify the Costs of Training. CHAPTER 10 Step 8. Calculate the Return on Investment (Level 5)CHAPTER 11 Step 9. Identify Intangible Benefits CHAPTER 12 Step 10. Generate an Impact Study CHAPTER 13 Fast and Easy Approaches to Measuring Training Outcomes CHAPTER 14 Gaining Management Support and Implementing the Process Index.

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