ENGLISH

Lean Analytics

By Alistair Croll

Book information

Publisher
O'Reilly Media
Year
2013
ISBN
0865714169, 9781449335700
Language
english
Format
EPUB
Filesize
12 MB (13072244 bytes)
Pages
\0
Time added
2020-07-26 19:24:52

Description

The best 'how-to' for encouraging consensus in firms and organizations.;Introduction: The origin of a method -- pt. I. Theory and practice. 1. Why conversations? And why the workplace? -- 2. The focused conversation method: an overview -- 3. The structure of the focused conversation -- 4. Leading a focused conversation: conversational hazards -- 5. Steps for preparing a conversation from scratch. Introduction: The origin of a method -- pt. I. Theory and practice. 1. Why conversations? And why the workplace? -- 2. The focused conversation method: an overview -- 3. The structure of the focused conversation -- 4. Leading a focused conversation: conversational hazards -- 5. Steps for preparing a conversation from scratch. pt. II. The 100 conversations. A. Conversations for evaluating and reviewing -- B. Conversations for preparation and planning -- C. Conversations for coaching and mentoring -- D. Conversations for interpreting information -- E. Decision-making conversations -- F. Managing and supervising conversations -- G. Personal and celebrative conversations -- pt. III. Appendices.

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