Hands-On Microsoft Teams: A practical guide to enhancing enterprise collaboration with Microsoft Teams and Microsoft 365, 2nd Edition

Description

Harness the power of Teams to improve enterprise productivity and engagement Key FeaturesUpdated with new chapters on Teams templates, the special editions of Teams, and Microsoft VivaCustomize Teams for increased efficiency, collaborate with best practices, and use advanced Teams functionalities to your advantageExtend Teams through integration with Microsoft services such as PowerShell, SharePoint, Power Apps, and Power AutomateBook Description Microsoft Teams is your entry point to communication and collaboration in the modern workplace. In Hands-On Microsoft Teams, experienced Microsoft 365 certified professional Joao Ferreira shows you how to use Microsoft Teams to its full potential through practical tutorials. This guide to mastering Teams explores the platform in comprehensive detail and how it interacts with the rest of the Microsoft ecosystem to help you work efficiently and manage your resources. You'll get to grips with core functionality like setting up and managing teams, channels, chats, tabs, and meetings. You'll also learn to get the best out of Teams by adding custom apps, integrating with Microsoft 365, using PowerShell automation, and exploring useful settings you didn't know existed. Along the way, you'll be shown various real-world scenarios and how to implement solutions for them in Teams that will increase your productivity. Whether you're an administrator, manager, or team member, by the end of this book you'll be confident in using everything Microsoft Teams has to offer. What you will learnPerform scheduling and manage meetings, live events, and webinarsCreate and manage Microsoft Teams templates to streamline company processesDeal with permissions and security issues in managing private and public teams and channelsExtend Microsoft Teams using custom apps, Microsoft 365, and PowerShell automationBuild your own Teams app with The Developer Portal without writing any codeDeploy helpful chatbots using QnA Maker and Power Virtual AgentsExplore Teams use cases for education, frontline work, and personal lifeBring together knowledge, learning, resources, and insights with the new employee experience platform, Microsoft VivaWho this book is for This Microsoft Teams book is for business professionals looking to use Teams for improving collaboration in an enterprise environment. The book will also be useful for Microsoft 365 administrators interested in implementing Microsoft Teams effectively. Table of ContentsMicrosoft Teams BasicsMicrosoft Teams' Core FeaturesHow to Use Microsoft Teams - Chats and ConversationHow to Use Microsoft Teams-Meetings, Webinars, and Live EventsPrivate vs Public vs Shared: Teams and ChannelsTeams TemplatesEmployee Experience in Microsoft Teams using Microsoft VivaOther Teams Use CasesExtending Microsoft Teams Using AppsExtending Microsoft Teams Using Custom Apps and Microsoft 365Building Your Own App for Microsoft Teams Using the Developer PortalBuilding Your Own Bot for Microsoft TeamsMicrosoft Teams PowerShell - A tool for Automation Cover Copyright Contributors Table of Contents Preface Chapter 1: Microsoft Teams Basics Accessing Microsoft Teams Microsoft Teams plans Microsoft Teams clients Web clients Desktop clients Windows macOS Linux Using multiple Teams accounts simultaneously Mobile clients How to sign in to Microsoft Teams What does Microsoft Teams look like? What is a team? Creating a new team What happens when a new team is created? Adding members to the team What is a channel? Creating a new channel What happens when a new channel is created? What is a tab? Creating a new tab Summary Chapter 2: Microsoft Teams' Core Features Understanding chats and meetings Managing your time using the Microsoft Teams calendar Working faster on Teams with search, filters, and commands Search Filters Commands Customizing Microsoft Teams Using Microsoft Teams with multiple organizations Control your Microsoft Teams presence indicator Custom status messages Defining focus time Where is Microsoft Teams data stored? Summary Chapter 3: How to Use Microsoft Teams: Chats and Conversation Understanding the chat feature in Microsoft Teams How to use private chats How to manage chats How to manage contacts How to use the Chat application Compose box Delivery options Attachments Emojis Giphy Stickers Scheduling a meeting Messaging extensions Praise Stream More messaging extensions Understanding message options Saving messages Editing messages Deleting messages Mark as Unread Translate Share to Outlook Immersive Reader More actions Read by Reacting to messages Understanding chats in the context of teams Reply versus typing a new message Making an announcement Targeting a post's replies Posting in multiple channels Muting a thread Copying a link to a thread Pinning a thread to the channel Mentioning a user, team, or channel Using tags Starting a new channel conversation from Outlook Managing a channel's email address Summary Chapter 4: How to Use Microsoft Teams: Meetings, Webinars, and Live Events Meetings in Microsoft Teams Schedule a meeting using the Calendar application Schedule a meeting using Microsoft Outlook Schedule a meeting using the team calendar application How to customize Microsoft Teams meeting requests Options available when joining a meeting Options available during a meeting Personal meeting controls How to use breakout rooms How to fine-tune a meeting using Meeting options Sharing content during a meeting Managing meeting recordings How to manage meeting recordings using Microsoft Stream How to manage meeting recordings in SharePoint Meeting recap: A central location for your meeting assets Managing meetings as an administrator Audio Conferencing Audio Conferencing for administrators Live events on Microsoft Teams Live event profiles How to create a live event Options available during a live event Producer Presenter Attendee Accessing live event reports and recording Managing live events as an administrator Webinars in Microsoft Teams How to schedule a webinar in Microsoft Teams Getting access to the registration and attendees reports Managing webinars as an administrator Meetings, webinars, and live events limits Summary Chapter 5: Private vs Public vs Shared: Teams and Channels Understanding public and private teams Guest users on Microsoft Teams Understanding standard channels Understanding private channels How to create a private channel The structure and features of private channels Understanding private channel security Understanding shared channels Understanding team creation governance Governance as a global Microsoft Teams administrator Governance as a team owner Archiving and deleting teams Deleting channels Organizing your teams and channels Understanding team and channel limits Summary Chapter 6: Teams Templates Understanding Microsoft Teams templates How to create a team from a template Managing Microsoft Teams templates as an administrator How to create new Microsoft Teams templates Create a new template Use an existing team as a template Start with an existing template How to manage Teams templates How to create custom template policies Summary Chapter 7: Employee Experience in Microsoft Teams Using Microsoft Viva Understanding Microsoft Viva Microsoft Viva Connections How to configure Microsoft Viva Connections How to create a SharePoint home site How to define a SharePoint global navigation How to create a Viva Connections Dashboard How to make Viva Connections available in Microsoft Teams Microsoft Viva Topics Microsoft Viva Insights How to protect your schedule using Viva Insights How to stay in touch with key members in your organization Microsoft Viva Learning Summary Chapter 8: Other Microsoft Teams Use Cases Microsoft Teams for Education Layout Profiles and team types Dedicated applications Microsoft Teams for frontline workers Dedicated applications Microsoft Teams for personal use On the desktop On mobile On Windows 11 Microsoft Teams devices overview Microsoft Teams non-certified devices Summary Chapter 9: Extending Microsoft Teams Using Apps Understanding apps in Microsoft Teams Installing apps in Microsoft Teams Getting familiar with Microsoft Teams app types Personal apps Bots Tabs Connectors Messaging extensions Meeting extensions Managing personal apps Personalizing the app bar as an end user Personalizing the app bar as an administrator Managing the app installation as an administrator Managing apps as an administrator Uninstalling apps from Microsoft Teams Summary Chapter 10: Extending Microsoft Teams Using Custom Apps and Microsoft 365 Working with custom apps Enabling custom apps Disabling custom apps Uploading custom apps Installing custom apps Submitting an application to the organization app catalog Approving a submitted application as an administrator Installing custom apps as an administrator Blocking Microsoft Teams apps as an administrator Extending Microsoft Teams using SharePoint Using out-of-the-box SharePoint integrations SharePoint document libraries SharePoint News SharePoint pages SharePoint lists Extending Microsoft Teams using Power Automate Triggers Actions Extending Microsoft Teams using Power Apps Summary Chapter 11: Building Your Own App for Microsoft Teams Using the Developer Portal Understanding the Microsoft Teams Developer Portal Getting familiar with the Microsoft Teams Developer Portal Home Apps Tools Building an app using the Developer Portal Integrating SharePoint and Microsoft Teams using the Developer Portal Creating a custom Together mode scene using the Developer Portal Summary Chapter 12: Building Your Own Bot for Microsoft Teams Creating and packaging a bot using QnA Maker Packaging the bot using QnA Maker Creating and packaging a bot using Power Virtual Agents Packaging the bot using Power Virtual Agents Using a bot in Microsoft Teams Summary Chapter 13: Microsoft Teams PowerShell: A Tool for Automation What PowerShell is How to use PowerShell Installing Microsoft Teams PowerShell Cmdlets available in the Microsoft Teams module Data types Connection cmdlets Get- cmdlets Set- cmdlets New- cmdlets Add- cmdlets Remove- cmdlets Grant- cmdlets Update- cmdlets Learning how to use PowerShell from examples Summary Packt Page Other Books You May Enjoy Index