Introduction to People Analytics: A Practical Guide to Data-driven HR

Description

How can HR practitioners with little or no experience of analytics feel confident in their ability to find, analyse and use workforce data to make better business decisions? This book has the answers. An understanding of people analytics is a crucial skill for all HR professionals. This new edition provides expert guidance on the key aspects of analytics, enabling all HR professionals to feel confident in their ability to handle employee and organizational data. It features new material on applying data to respond to external disruption such as COVID-19 as well as how to develop a people analytics journey. There is also advice on recruiting people analytics specialists and embedding new data-driven operating models within HR. This book is essential reading for all HR professionals to develop understanding of how and where HR analytics can make a tangible difference to organizations. With updated case studies and thought leadership examples from companies including NHS, AstraZeneca and Swarovski, this book demonstrates how people analytics can be leveraged to improve culture and employee engagement, increase performance and reduce costs. Praise for Introduction to People Analytics, 2nd Edition Title Page Copyright Page Dedication Contents About the Authors Foreword Acknowledgements Introducing the framework Stage 1: Opportunistic reporting Stage 2: Systematic reporting Stage 3: Insights focus Stage 4: Aligned and data-driven focus Part One: Context for change 01 Redefining HR HR and the NOW of work: the Three Ds The shift of HR into a people function Tomorrow’s people function Key takeaways from this chapter Notes 02 'The age of data and people analytics Measuring business value Data and people analytics in HR Developing a data strategy Key takeaways from this chapter Notes Part Two: Making the shift to a data-based approach 03 The commercial HR mindset The need for a strong commercial orientation Developing your commercial orientation Key takeaways from this chapter Notes 04 Developing new ways of working The people function structure The new people practitioner (driven by data and technology) Key takeaways from this chapter Notes 05 Working with data From data to information to knowledge But we don’t have any data! Looking at data through a different lens Building business cases with data and technology Key takeaways from this chapter Notes Part Three: People analytics delivering value 06 A people analytics framework: Laying the foundations through metrics, reporting and core analytical activity The foundation of a people analytics journey Key takeaways from this chapter Notes 07 A people analytics framework: Identifying business insights from analytics People analytics: providing business insights through analytics Key takeaways from this chapter Notes 08 Delivering people analytics projects Developing a data/analytics culture Developing a data governance framework Avoiding people analytics project failure Key takeaways from this chapter Notes Part Four: Looking to the future 09 How to be more data-driven and people analytics-focused Stories from in and around the function Developing your capability to be more data-driven Developing HR capability as a business imperative Key takeaways from this chapter Notes 10 The road ahead Defining a people analytics strategy The future of people analytics The future people function Key takeaways from this chapter Notes Index