ENGLISH

Response: The Complete Guide to Profitable Direct Marketing

By Lois K. Geller

Book information

Publisher
Oxford University Press, USA
Year
2002
ISBN
0195158695, 9780195158694
LCC
HF5415.126 .G45 2002
Open Library ID
OL3553781M
Language
english
Format
PDF
Filesize
6 MB (6576281 bytes)
Edition
Rev Exp Su
Pages
384\384
Topic
Business Marketing
Time added
2011-06-04 13:46:07

Description

Marketing experts know that Direct Marketing is the single most effective way to sell products and services. It is the only form of marketing that is testable, trackable, and, when done the right way, always profitable. Lois K. Geller, a leading Direct Marketing expert, updates her classic book to include the latest tips and techniques, plus expanded coverage of Direct Marketing in the age of the Internet. The new Revised Edition of Response offers all marketers, in any size company, a strategy for creating and sustaining a profitable Direct Marketing program--both on- and off-line. Leading the reader through this program of planning, budgeting, forecasting, testing, building lists, choosing suppliers, selling overseas, and developing loyal customers, Geller explains how to create profitable direct mail packages, print ads, television and radio commercials, inbound and outbound telemarketing programs, and more. Plus, she shows how all of these strategies can be applied to Internet direct marketing, including loyalty programs, online catalogs, fulfillment and customer service, and more. With scores of up-to-date examples drawn from companies large and small, including Ford Motor Company, American Express, and 1-800-Flowers, plus an updated glossary and resource guide, this Revised Edition of Response will be the authoritative source for Direct Marketing strategies and techniques.

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