ENGLISH

The Human Touch : Personal skills for professional success

By James , Paul , Debra; Thomas , Philippa; Cadle

Book information

Publisher
BCS Learning & Development Ltd
Year
2012
ISBN
978-1-906124-91-5, 978-1-780171-37-1, 978-1-780171-38-8, 978-1-780171-39-5, 9781628702552, 1628702559, 1780171374, 1780171390, 1906124914
Language
english
Format
PDF
Filesize
26 MB (27591492 bytes)
Pages
256\256
Time added
2016-01-24 03:00:00
Interpersonal relations. Success in business. Life

Description

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving. Abstract: Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving. �Read more...

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