Security Operations Center Guidebook. A Practical Guide for a Successful SOC

Description

Security Operations Center Guidebook: A Practical Guide for a Successful SOC provides everything security professionals need to create and operate a world-class Security Operations Center. It starts by helping professionals build a successful business case using financial, operational, and regulatory requirements to support the creation and operation of an SOC. It then delves into the policies and procedures necessary to run an effective SOC and explains how to gather the necessary metrics to persuade upper management that a company’s SOC is providing value. This comprehensive text also covers more advanced topics, such as the most common Underwriter Laboratory (UL) listings that can be acquired, how and why they can help a company, and what additional activities and services an SOC can provide to maximize value to a company. Content: Front-matter,Copyright,Dedication,IntroductionEntitled to full textPart I: Developing Your Security Operations CenterChapter 1 - What is a Security Operations Center?, Pages 3-10 Chapter 2 - Needs Assessment, Pages 11-18 Chapter 3 - Business Case, Pages 19-27 Chapter 4 - Building Your SOC, Pages 29-33 Chapter 5 - Staffing Options, Pages 35-40 Chapter 6 - Responsibilities and Duties, Pages 43-54 Chapter 7 - Post Orders and Procedures, Pages 55-72 Chapter 8 - Training Programs, Pages 73-81 Chapter 9 - Enterprise Access Control, Pages 83-96 Chapter 10 - Alarm Monitoring, Pages 97-104 Chapter 11 - Enterprise Video Surveillance, Pages 105-112 Chapter 12 - Working with Your Vendors, Pages 113-121 Chapter 13 - Incident Reporting, Pages 123-130 Chapter 14 - Communication Plan, Pages 131-141 Chapter 15 - The Emergency Operations Center, Pages 143-149 Chapter 16 - Customer Service is Key, Pages 153-160 Chapter 17 - Metrics, Pages 161-168 Chapter 18 - Developing Partnerships, Pages 169-176 Chapter 19 - Brand Awareness, Pages 177-182 Chapter 20 - Continuous Improvement, Pages 183-188 Index, Pages 189-192