ENGLISH

Oracle CRM On Demand Deployment Guide

By Jr. , Jeff Saenger , Tim Koehler , Louis Peters , Louis J. Peters

Book information

Publisher
McGrawHill
Year
2010
ISBN
9780071717632
LCC
QA76.9.D32 S33 2010
Open Library ID
OL24552694M
Language
english
Format
PDF
Filesize
5 MB (5372951 bytes)
Pages
241\241
Topic
Computers Databases
Time added
2011-10-29 17:38:40
Библиотека;Компьютерная литература;Oracle

Description

Master Oracle CRM On Demand Foster long-term customer relationships and accelerate productivity using the proven strategies and best practices in this Oracle Press guide. Oracle CRM On Demand Deployment Guideshows how to set up, customize, and manage a dynamic software-as-a-service solution across your enterprise. Develop implementation plans, maximize user adoption, build applets and portals, integrate Web 2.0 features, and use analytics dashboards. The latest design, tuning, and data security techniques are also covered in this practical resource. Establish business objectives, project requirements, and key success metrics Staff an implementation team and develop effective rollout plans Configure, deploy, and administer Oracle CRM On Demand Manage users and restrict access using roles and privileges Customize sales, marketing, and service processes with the object model Embed external content and URLs using the web services API Distribute real-time BI using dashboards and advanced reporting tools Incorporate web tabs, mashups, Google services, and RSS feeds Use workflow to automate business process management

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