ENGLISH

Up, Down, and Sideways : High-Impact Verbal Communication for HR Professionals

By Patricia M. Buhler; Joel D. Worden

Book information

Publisher
Society For Human Resource Management
Year
2013
ISBN
9781586443405, 9781586443375
LCC
HF5549.5.C6 -- B84 2013eb
Language
english
Format
PDF
Filesize
2 MB (2542250 bytes)
Pages
137\137
Time added
2023-08-05 19:53:35
Ukraine -- Economic conditions. ; Ukraine.

Description

Helping professionals navigate the changes in human resource roles, which have become increasingly complex in recent years, this business-savvy guide teaches how to effectively communicate “up” to superiors, “down” to subordinates, and “sideways” to peers. In addition to the general public and interpersonal speaking tips sprinkled throughout, the book specifically addresses the many roles and responsibilities of the HR professional and the ways in which their position is likely to become even more complicated in the foreseeable future. As strategic business partners, HR professionals interact with executives, line managers, rank-and-file employees, and outside stakeholders. With this increased visibility comes an opportunity to influence the organization and its strategic objectives. Whether in a generalist or specialist role, HR practitioners’ wide range of responsibilities can only be effectively met with strong communication skills and this book strives to contribute to the goal of honing that essential ability.

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